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Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Communications Research Analyst

• This is an opportunity to develop your communications and market research knowledge and advance your career in an exciting, fast paced role
• You’ll play a key role in driving organisational change through the power of insight, providing vital information and strategic recommendations that will enable us to drive value and influence business decisions
• Joining a collaborative and influential team, you can expect lots of variety and great visibility for you and your work

What you'll do

In this key role, you’ll be working as part of the Communications Intelligence team delivering a range of insight outputs for key internal stakeholders, including Communications, Risk, CEO and Bank ExCo . You’ll work closely with our researchers and our data teams to ensure the integrity of the data, and provide meaningful insights and conclusions for senior leaders across the bank

Day to day, you’ll be:

• Delivering robust research programmes on behalf of business leaders, ensuring survey design architecture follows best practise and integrates with the rest of the bank
• Producing high quality analysis of survey data within the programme infrastructure
• Producing high quality analysis of data gathered from media monitoring and social media listening tools.
• Delivering user friendly tools, automated reports and dashboards from internal and external research studies to be used by colleagues across the bank
• Actively engaging with external practitioners and research trade bodies to make sure we remain up to date with the latest techniques and best practice

The skills you'll need

We’re looking for someone with strategy, communications, market research or customer insight experience, on either the client or agency side. You’ll also need experience of project or research programme management, gained in a technical environment or an operational team.

You’ll also have:

• The ability to clearly communicate and translate data, so that stakeholders can understand insights and conclusions
• Experience of translating business requirements through to system changes and requirements
• Excellent analytical skills
• A logical and pragmatic approach to problem solving
• The ability to build collaborative relationships
• Experience of using media monitoring and social media listening tools for research and insight generation

If you need any adjustments to support your application, such as information in alternative formats or special requirements to access our buildings, or if you’re eligible under the Disability Confident Scheme please contact us and we’ll do everything we can to help.