Reports Administrator Canterbury, England
Job description
The Psicon Group, established in 1998, comprises six areas of specialist psychological and health services: Adult Mental Health Services; Child, Young People and Family Services; Community-Based Neurological Rehabilitation Services; Occupational Health Services; Medico-Legal Services; and Neurodevelopmental Lifespan Services. Through these, we provide prompt access to high quality professionals offering consultations, assessments, therapy and rehabilitation.
We value our employees as an integral part of our service delivery and believe in recruiting and investing in the best employees. We pride ourselves in providing our employees with the opportunities and resources to achieve their potential. Our company culture embraces the idea of ‘The Psicon Family’ in which we are open, work collaboratively and support each other.
An exciting opportunity has become available for a Reports Administrator to join our Admin Team in Canterbury
Principal duties and responsibilities
- Clinic cash-up including:
- Extracting Assessment information and update patient information system (IAPTUS)
- Ensuring clinicians have completed outcome, risk and clinical summary notes
- Moving patient through care pathway
- Ensuring onwards referrals are actioned (or sat in correct care pathway stage)
- Escalating any issues to contract coordinator
- Update report master spreadsheet
- Claim agreed number of patient reports per day to keep on top of KPIs and finalise the report process.
- Ensure clinicians send their dictations or typed reports following clinics as per KPI’s to relevant inboxes
- Upload dictations to Accuro to appropriate template
- Download typed reports from Accuro
- Format reports in line with quality standard, carrying out spelling, grammar and quality checks
- Escalate any issues with reports to appropriate clinician e.g. inaudible dictation, recommendation queries
- Escalate issues regarding report turn-around time to contract coordinators
- Work to ensure reports are sent out within appropriate KPI as per contract obligations.
- Support with audits against KPIs in collaboration with contract coordinators
- Input data to spreadsheets where required
- Keep SOPs updated
As a company, we are keen to provide a vibrant, fun yet challenging working environment for our team who share in our core values of trust, integrity, commitment and kindness and work collaboratively to achieve our company goals of;
- The best possible customer service
- The most efficient and effective clinical work
- A thriving and engaged workforce
- A truly inclusive organisation.
Benefits include:
- Enhanced annual leave of 32 days a year (inclusive of bank holidays).
- Flexible annual leave scheme providing the ability to buy or sell back additional days.
- Well-being days.
- Pension scheme (with the option of enhancing via salary sacrifice).
- Cycle to work scheme.
- Birthday lie in.
- Free breakfast, including 'pastry Mondays'.
- Funded social events.
- Staff well-being bursary scheme.
Please note that Psicon is committed to ensuring 'safer recruitment' and therefore the successful candidate will be required to undertake a standard check with the Disclosure and Barring Service (DBS), the cost of which will be met by the Company.
Psicon is committed to adhering to the Equality Act (2010) and provides equal opportunities to all applicants, staff and clients.
Job Types: Full-time, Permanent
Salary: £19,500.00-£23,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Work Location: One location
