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Role Category - the way you'll work:

This role is categorised as a roam role. Roaming roles are a mixture of home and hub working with, in some instances, a degree of being out and about delivering services to customers. Your working day will be determined by what you need to do and where you need to go to maximise your productivity. This means that you could start and finish your day in different places depending on what you need to do, so we’ll support you working from a variety of locations.

The Role:

We’re looking to recruit a Manager in our Repairs and Maintenance department which will be locally based in Yorkshire/Humber area and willing to travel across the stock. Leading the day-to-day activity in accordance with our best practice and governance standards, you’ll ensure all business objectives are met, within overall time, cost, and budget constraints, whilst supporting the team and the wider business.

With an understanding of operational, commercial, health and safety and contractual KPIs, you will be responsible for managing and maximising operational service delivery and productivity. You’ll also promote a clear focus on quality assurance, service accessibility and responsiveness, to maximise client involvement and feedback.

The Person:

The successful candidate will be highly focussed, having a thorough understanding of effective leadership, performance management, and ability to motivate staff to reach their full potential.

You’ll be an excellent leader, having proven experience in a similar role, with an understanding of profit and loss accounting, budget management, being efficient and computer literate and open to innovation and able to contribute to transformational change in order to deliver an excellent service to our customers.

You should hold or be educated to HNC level or equivalent and /or be professionally qualified in construction management or a related discipline and/or have the ability to demonstrate relevant experience in an operational setting.

The future is exciting, and we only want the best to be part of it.

At Thirteen we're about homes and so much more.....

At Thirteen, we’re more than just a landlord. We believe everyone is an individual. That’s why we don’t just provide properties; we offer a home to suit each person’s needs.

And we’re not just about somewhere to live; our range of extra services means we can give people a helping hand specifically tailored to them if they need it.

Our strength, capacity and ambition to deliver what our customers need means we can change things for the better.

We’re the largest housing association in the North East and among the biggest 25 nationally. Today we own and manage 34,000 properties in the North East and Yorkshire region, 30,000 of them in the Tees Valley. Thirteen is still an organisation that’s local at its heart - and although our work is largely in the Tees Valley, we welcome applications from further afield because our ways of working mean we can often be flexible about where our colleagues are based.

Our skilled colleagues and board directors work tirelessly to support 70,000 tenants and customers, bringing a breadth of experience and a can-do attitude to ensure a high-quality customer experience. We welcome applications from people of all backgrounds to join our committed team.

So come and be part of making a difference. Great days for everyone are made at Thirteen.

Are you up for the challenge of bringing our vision to life and having great days at work?

There’s more information about this role in the documents attached to this advert. Find out about the benefits of working for Thirteen by clicking the attachment below.

If you’d like to talk more about the role please contact Graeme Hoggins Head of Voids for an informal discussion. Graeme can be contacted on 07796964357.