Job description
End Date
Wednesday 21 June 2023
Salary Range
£56,421 - £62,690Agile Working Options
Job Description Summary
Would you like to help SME businesses prosper by offering the funding, support and encouragement they need to grow? This is for a segment B Relationship Manager within the North West Region with turnover typically between £3m - £10m. The role covers, in the main, the North Wales to Chester / Shropshire border.
Job Description
At Lloyds Banking Group we’re driven by a clear purpose - to help Britain prosper. Across the Group, our colleagues are passionate about making a difference to customers, businesses, and communities.
The Business & Commercial Banking (BCB) and the Corporate & Institutional Banking (CIB) divisions within Lloyds Banking Group have over 100,000 clients across a wide range of business sectors, from small, local businesses to multi-national corporations and financial institutions. Our offices are based across the UK and in Europe, North America and Asia.
Would you like to help SME businesses prosper by offering the funding, support and encouragement they need to grow? This is for a segment B Relationship Manager within the North West Region with turnover typically between £3m - £10m. The role covers, in the main, the North Wales to Chester / Shropshire border.
Joining a team which forms part of the wider North West SME & Mid Corporate team within our Commercial Bank, you'll be responsible for supporting clients with all their banking needs including lending, working capital solutions and a wide range of other Group and partner services. There is an expectation to grow the portfolio so you'll be promoting the bank with professionals and key influencers in the local community to develop business opportunities and bring more clients to the Group.
The role is built on a real passion for putting customers first! If you share our passion and recognise the importance of making a difference together, look no further. The client is at the heart of all we do and you'll be expected to deliver excellent service whilst identifying solutions and strategies to help the clients' business prosper. This role is an integral part of the local market, developing business opportunity, and representing the group in the professional community. You'll be an ambassador for change, an early adopter of tools designed to improve the client and colleague experience and support your wider team and region to achieve their objectives.
What would you be doing?
- Providing excellent service to our Clients, putting them at the heart of what you do, adding value at every interaction and becoming a ‘trusted advisor’
- Promoting the bank with professionals and key influencers through your knowledge of the local market and sector specialisms
- Providing a range of funding solutions to our clients from our Term Lending and Working Capital product range, tailoring them to Client needs and managing associated risks
- Building relationships across the Group, and with our Partner companies, and through them bringing the ‘whole bank’ to the client, delivering products and services to meet their needs
What we need from you:
You'll demonstrate experience and knowledge of the following:
- Results focused – You'll take personal responsibility for delivering results, whilst readily accepting change and utilising a growth mindset to focus on client outcomes
- Client - Highly proficient at building and maintaining productive relationships with commercial clients and external professionals
- Specialist Knowledge - Uses specialist credit and sector knowledge along with all available digital tools to deliver excellent client experiences whilst identifying ways to grow income, balance sheet and market share, whilst at all times ensuring the effective management of risk
- People – Have a Growth mindset and be keen to adopt and use key tools that enhance the client experience and demonstrate the value a Face to Face Relationship Manager brings to a client’s business.
- Environmental Awareness - Promotes the bank’s image through strong ethics & integrity across a range of clients, prospects & professionals
What we can offer you in return?
You'll be rewarded with excellent benefits, personal development and a career that’s enriching and full of opportunity!
As well as a competitive salary, you’ll receive:
As well as a competitive salary, you’ll receive:
- A Discretionary Performance Share Award
- Generous pension contribution and 30 Days leave plus bank holidays
- Private health cover and access to Share Schemes
You'll enjoy our dedication to your ongoing personal and professional development. We'll help you perform at your best today, so you can fulfil all your potential in the future.
We're committed to building a workforce which reflects the diversity of the customers and communities we serve, and to building an inclusive environment where all our colleagues can be themselves and succeed on merit. We're an equal opportunity employer and deeply value diversity within our organisation.
We'll ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Please contact us to request accommodation.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.