Reception Manager at the Brand New Holiday Inn at Manchester Airport Manchester, England
Job description
Who are we?
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.
What is in it for you?
As part of the Aimbridge family, you will have access to a suite of benefits that include
- Hotel discounts portfolio wide – Staff rates and up to 50% discount on food beverage and spa
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 24/7 access to our employee assistance programme
- Career and lifestyle breaks – Allowing you to take time off for key life events.
- Volunteer days – Up to two days per year to support a charity of your choice
- Staff meals on duty
- Paid breaks
A day in the life of…
As Reception Manager you will help to support the Front Office Manager in leading the Front Office operation, always ensuring the delivery of an exceptional guest experience and ensuring all customer enquiries and requests for bookings are dealt with promptly, courteously, and efficiently, always achieving the best revenue streams. you will also oversee all recruitment and continual development of the front office team ensuring departmental objectives for the team are set and feedback is provided on a regular basis.
Based in the Holiday Inn at Manchester Airport you will be part of a team of passionate people who know that being the best doesn’t always mean working around the clock.
As part of the Manchester International Airport complex and situated within close proximity to all three terminals, this hotel boasts 280 bedrooms. The hotel opened early February and we are looking to expand the team now the reservations are growing!
What do we need from you?
To be successful in this role, the ideal candidate will have:
- Minimum of 2 years’ experience in a Front Office environment at supervisory level, within a hotel
- Experience of working within structured team environment and able to demonstrate effective influencing skills
- Excellent communication and customer service skills
- Highly motivated, enthusiastic and good team player
- Experience managing and developing a team
- Knowledge of Opera is desirable
Interested? Click apply and start your journey with Aimbridge EMEA today. Your dream job awaits…
At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our Global community and enabling everyone to Be Their Best Selves.
This hotel operates in conjuntion with Aimbridge EMEA, the Global third party management company of choice.
