Job description
- Act as the main point of contact for tenant liaison and any issues that occur onsite
- Arrange, chair and facilitate tenant meetings (including site user groups and any health and safety related meetings as may be required). Promote engagement between tenants and encourage idea sharing and problem solving.
- Coordinate and provide support to site users on tenant new work requests, provide assistance in following the approvals procedure, as appropriate and liaise with the Helpdesk.
- Coordinate and accompany visiting contractors on site visits in relation to tenant new work requests, tenant variation requests and specifically accompany the Health, Safety, Security and Fire officers for the purposes of implementing fire risk assessments.
- Action any reasonable contracting requests (e.g. work permit, risk assessment, district valuer audit) as required.
- Manage key allocation records and coordinate the distribution of keys and fobs.
- Maintain records of and review the site's fire risk assessments and implement or escalate any actions.
- Keep records of FM contract obligations, such as planned, preventative maintenance and lifecycle works.