Relationship Manager Cardiff, Wales
Job description
Relationship Manager
Cardiff
As a Barclays Relationship Manager you will manage, develop and grow your own portfolio of client. This role will allow you to showcase your experience in delivering exceptional sales and business performance through building and maintaining long term relationship by gaining trust and sustaining sound risk management. Within this role, you will look to proactively maximizing opportunities within the local market in order to attract and gain a new customer to the bank each year
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive, and creating financial and digital solutions that the world now takes for granted.
Working Flexibly
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.
Hybrid Working
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Please discuss the detail of the working pattern options for the role with the hiring manager.
• Demonstrating excellent communications skills in both formal and informal settings
- Driving the sales and growth of the portfolio through regular reviews with the clients to maximize full business potential
- Taking a pro-active approach in identifying customers’ needs and ensuring the best solution is provided to help them grow
- Building a solid rapport and level of trust with clients
- Using analytical skills to interpret internal information around your marketplace
- Supporting customers through the channel of their choice by continually educating them on options available to service their needs
• Pro-active and organised with the ability to handle a number of tasks simultaneously and prioritise accordingly
- Self-motivated, able to work on their own initiative and remain calm under pressure
- Proven relationship building experience
- Excellent relationship building and influencing skills
• Enthusiasm and high levels of drive
- Industry knowledge and understanding of key drivers for business owners
- Exceptional verbal and written communication skills
- Excellent client portfolio management experience
Where will you be working?
In the heart of the Historic City Centre which is easily accessible by train or car. Home to the Welsh Rugby team and the Principality Stadium. The city centre has undergone a number of redevelopment projects, including St. David's 2, which extended the shopping district southwards, creating 100 new stores and a flagship John Lewis, the only branch in Wales and the largest outside London.
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