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Relationship Manager Administration Assistant - Guernsey

Some careers shine brighter than others.

Are you interested in working for one of the world’s leading international banks who believe investment in people is the key to not only a successful business, but a positive and progressive future?

As an HSBC employee of Channel Islands and Isle of Man (CIIOM) you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all employees, a non-contributory pension scheme with a generous employer contribution and enhanced parental and adoption pay and support when you return to work.

We will give you:

Full training in HSBC products and services with ongoing coaching throughout your career

• Opportunity for personal development and progression
• An opportunity to contribute to the ongoing success of the business, by being an inclusive team member with the prospect to be involved in multiple initiatives to make a difference

The role of the Relationship Manager Administration Assistant is a key role supporting a team of Relationship Managers and providing an outstanding customer experience to HSBCs customers. You will be tasked with providing a high quality of service to customers through efficient customer contact and a variety of admin duties.

In this role, you will:

• Work alongside Relationship Managers to strengthen customer relationships through quality interactions and query resolution
• Support Relationship Managers with the administration of a range of wealth management solutions
• Build and retain a strong knowledge of the relationship Managers portfolio of clients
• Have the opportunity to develop your career within a dynamic and supportive Wealth distribution team
• Become knowledgeable about HSBC’s Premier and Expat banking propositions and be able to assist with offering customers best in class solutions

To be successful in this role you should meet the following requirements:

• Strong organisational skills and interpersonal skills
• Excellent spoken and written communication skills
• Previous experience in a customer focused setting
• Pride yourself in consistently delivering outstanding service

You’ll achieve more when you join HSBC

HSBC is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We are proud members of the Disability Confident Scheme, and will offer an interview to disabled candidates who meet the minimum criteria for the role. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please contact our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 2078328500.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has processes in place to avoid nepotism. This means we will avoid circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.