Relationship Director

Relationship Director London, England

Barclays
Full Time London, England 50000 - 67750 GBP ANNUAL Today
Job description

Barclays Overview

Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.


We are an equal opportunity employer and we are opposed to discrimination on any grounds.


Working Flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.


BBPLC – All locations

We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Please discuss the detail of the working pattern options for the role with the hiring manager.


About International Corporate Banking

International Corporate Banking (ICB) is an integral part of the Barclays Corporate and Investment Bank (CIB). This division is responsible for the global treasury relationship & capital deployment to CIB clients.


The International Corporates UK team within ICB focuses on UK-headquartered multinational corporations (FTSE350) and the subsidiaries foreign multinationals.


We are organised into sector teams across: Industrials & Services, Energy & Infrastructure, Consumer and TMT.


Our strategy aligns with Investment Banking, Global Markets, Transactional Banking and BarclayCard Payments.


We are committed to delivering the entire Barclays platform to our clients.

About Industrials and Services
The Industrials & Services team covers UK PLC clients and the subsidiaries of the world’s leading Industrials & Services organisations operating across a broad range of sub verticals, such as: Aerospace & Defense, Automotive, Building Products, Capital Goods, Services, Transportation and General Industrials

Overall purpose of role

As a Senior Relationship Director in the Industrials & Services coverage team, within ICB, you will have responsibility for delivering differentiated advice to clients, subsequently monetising the Barclays platform, progressing our Power of One Barclays (P1B) agenda and enhancing returns on capital deployed. Achieved via embedded relationships with Investment Banking, Transactional Banking and BarclayCard Payments.

Specific Responsibilities:

  • Holistic CIB coverage of a portfolio of existing and prospective Industrials and Services clients, building deep customer relationships and providing excellent client service built on a hub and spoke global coverage model
  • Developing the client portfolio through increasing wallet share and winning new business mandates across the platform: Capital deployment for CIB clients (across the credit spectrum), global Transaction Banking & Liquidity solutions, Trade & Working Capital, Risk Management (Rates and FX) and Barclaycard Payments
  • Enhancing client returns consistent with Barclays strategy
  • Ensuring effective risk management of existing customers and new opportunities
  • Contributing to the strategy for the Industrials & Services sector within International Corporates UK, and working with global colleagues to deliver this strategy
  • Support, coach, develop and lead team members

Key Accountabilities

Strategy, Sales & Service

Delivering against financial and customer objectives, by:

  • Driving year-on-year improvements in the positioning, sales and implementation of all corporate solutions
  • Embedding true industry expertise for optimum solution delivery
  • Leading CIB deal teams with particular ownership of Relationship Lending dialogue – working in close coordination with Investment Banking and Wholesale Lending
  • Working with Product Partners and the wider Barclays Group to increase wallet share
  • Adherence to pricing policies for credit balances & money transmission
  • Establishing methodical and robust deal teams; ensure strength of leadership, direction, momentum and execution
  • Driving comprehensive, accurate and well understood handover of won deals to implementation and BAU
  • Focusing on our existing customers to provide excellent service and be recognised as a trusted advisor
  • Targeting prospective customers to develop new relationships and win new business
  • Working with the operations team to ensure that processes and controls are effective and to ensure that transaction turnarounds are within committed timeframe
  • Working with our finance team to ensure that revenues earned are appropriately reflected against portfolio


Using Barclays’ sales and client management framework to drive business for the firm:

  • Client/prospect qualification and prioritization
  • Meeting preparation
  • Developing deep understanding of customers and their end markets
  • Effective negotiation, pricing and due diligence
  • Becoming your customer’s trusted partner
  • Accurate and timely pipeline completion
  • Complete call reports for all meetings
  • Wallet Share Plan and Customer Account Strategy Plan for all customers


Thought leadership, training and development

  • Monitor industry activity – ensure Barclays have a fluent, clear, current point of view on all market developments, and constantly challenge self and product proposition against evolving industry landscape
  • Working with product partners and marketing to raise Barclays and ICB’s profile in the external market
  • Passionately and innovatively represent Barclays at industry forums and events and be seen as an industry expert
  • Drive optimum performance and optimum value for Barclays by coaching, and challenging, deal team members on solutions, industry developments and opportunities to engage the broader Barclays Group to deliver optimal returns
  • Challenge and contribute to product development and strategy

Risk Management & Control

Delivering against risk and control objectives, by:

  • Use strong knowledge of credit and industry dynamics to select and manage client relationships within the sector
  • Completing Enhanced Due Diligence on high-risk clients
  • Delivering continuous improvements to BAU high risk governance process and procedures for the sector
  • Ensuring effective risk management of portfolio
  • Operating in accordance with risk appetite and lending procedures
  • Provide assistance to Credit Risk in creation of high-quality objective credit applications, ensure robust ongoing monitoring and control and that sound judgement is exercised at all times
  • Ensure high standards of data quality are maintained at all times
  • Work to continuously improve knowledge of capital structure and credit, credit structuring, credit documentation
  • Build an effective working partnership with credit colleagues
  • Ensure compliance with mandatory Risk policies and procedures relating to credit conformance and regulatory, operational, legal risk and Financial Crime
  • Managing ‘Early warning list’ customers to reduce risk, ensuring proactive and timely referral to Credit and Business Support colleagues


Team Working

  • Support, coach and develop team members
  • Seek, share and embed best practice both regionally and internationally
  • Participate fully in your Performance Development and senior banker training, continue to proactively develop yourself and undertake relevant training (including sales process, product, industry, etc)
  • Contribute fully to the team Your View plan
  • Make an active contribution to Barclays International at a local, regional and international level
  • Support and further Barclays International position in the local community


Stakeholder Management and Leadership

The jobholder will be expected to work closely with a number of key stakeholders including:
  • Transaction Banking (Cash Management, Trade & Working Capital, FX)
  • Investment Banking
  • Wholesale Lending
  • Barclaycard
  • Credit
  • Client Servicing
  • Financial Crime
  • Compliance
  • External Industry bodies and Trade associations


The jobholder will be required to demonstrate key management and leadership skills as they may be required to act as line manager.

The jobholder will be required to demonstrate the following key interpersonal skills
  • Communication
  • Influence
  • Collaboration

Decision-making and Problem Solving

The Industrials and Services sector requires a detailed understanding of industry dynamics across a broad agglomeration of sectors, regulatory and financial crime risk the jobholder will be required to demonstrate strong decision making skills related to these risks as well as credit risk. Well-developed judgment and problem solving skills will be required related to product delivery.

Risk and Control Objective

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.


Person Specification

Personal attributes essential to performing role including competencies, expertise, knowledge, and experience. Note: experience requirements must not be in the form of years (minimum or otherwise).


Essential Skills/Basic Qualifications:

  • Bachelor’s degree
  • Minimum of 10 years of front office investment or corporate banking client coverage experience, with strong preference covering the Industrials & Services Sector
  • Formal credit training


Desirable skills/Preferred Qualifications:

  • Experience leading CIB Deal Teams
  • Specialisation / expertise within the Industrials & Services Sector


Purpose, Values and Mindset

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.

Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect

We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.

Integrity

We operate with honesty, transparency and fairness in all we do.

Service

We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.

Excellence

We champion innovation, and use our energy, expertise and resources to make a positive difference.

Stewardship

We prize sustainability, and are passionate about leaving things better than we found them.


Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.

Empower

Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.

Challenge

Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.

Drive

Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.

Relationship Director
Barclays

search.jobs.barclays
London, United Kingdom
C.S. Venkatakrishnan
$10+ billion (USD)
10000+ Employees
Company - Public
Banking & Lending
Finance
1690
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