Job description

Department: Timetabling, Academic Registry Services

Job title: Registry Assistant, Full time, permanent

Salary: £25,463 - £28,118 pa, inclusive of London Weighting Allowance

The Role

We are looking for a Registry Assistant to join the University’s central Academic Registry Services Team. This role will support Registry Officers working in the assessment and awards team in addition to delivering effective front-line services to our students and alumni.

The ideal postholder will have some understanding of the Higher Education sector student administration, alongside customer care and excellent communication skills.

The key activities of the role are:

· Providing excellent customer service to students, alumni and external stakeholders

· Supporting Registry colleagues with assessments, awards, certification and other key events such as university exams and enrolment

· Finding solutions to queries to ensure a positive student experience

You

This role is for you if you enjoy working with people, can provide friendly and effective customer services and are able to juggle competing priorities to meet the University’s needs. A willingness to collaborate with colleagues is essential.

What we would provide for you

· Leave – 25 days + bank holidays + 3 or 4 days over the Christmas period. Leave entitlement is pro-rata for part-time staff

· 35 hours per week

· Access to comprehensive wellbeing support and assistance

· Generous family friendly related pay and leave provisions

· Excellent opportunities for development and learning

· Generous pension provision

· Be part of a diverse, inclusive and multi-cultural staff and student community

· Cycle to Work Scheme

· Interest Free Season Ticket Travel Loans

The University

At Roehampton, we change lives by helping our students to develop the confidence, knowledge and adaptability they need for a successful graduate career and fulfilling life. Our students are from all over the world.

We have a broad and engaging portfolio of courses across our five academic schools and one faculty. Our Schools and Faculty are:

· Faculty of Business and Law

· School of Education

· School of Humanities and Social Sciences

· School of Arts and Digital Industries

· School of Life Sciences and Psychology

We are based on a beautiful 64-acre parkland campus, located in the heart of south-west London.

To find out more information about the role and what we are looking for, visit the Working at Roehampton section of our website where you will find full details, how to apply, as well as further information about the benefits of working for us.

http://www.roehampton.ac.uk/Working-at-Roehampton/

The closing date for completed applications is: Midday 2 February 2023

It is expected that interviews will be held on: W/C 6thMarch 2023

The University is an equal opportunities and ‘disability confident’ employer.

Job Types: Full-time, Permanent

Salary: £25,463.00-£28,118.00 per year

Benefits:

• Cycle to work scheme
• On-site parking

Schedule:

• Monday to Friday

Work Location: Hybrid remote in London

Reference ID: RU03681