Registration Officer (RO) - Leicester

Registration Officer (RO) - Leicester Leicester, England

HM Land Registry
Full Time Leicester, England 23394 GBP ANNUAL Today
Job description

Details

Reference number

297199

Salary

£23,394
A Civil Service Pension with an average employer contribution of 27%

Job grade

Administrative Officer

Contract type

Permanent

Business area

HMLR - Operations - Service Delivery

Type of role

Administration / Corporate Support
Operational Delivery

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

5

Contents

    Location

    About the job

    Benefits

    Things you need to know

    Apply and further information

Location

Leicester, East Midlands (England), LE3 5DR

About the job

Job summary

We are looking for great candidates to join us at HM Land Registry as Registration Officers in our Service Delivery Directorate. As a Registration Officer, you will carry out key administrative tasks that keep HM Land Registry running effectively. Working as part of a close-knit team, in this vital role you will process casework to maintain and update the Land Register for England and Wales.

Job description

From processing and discharging mortgages and transferring the ownership of land to answering customer queries, you will carry out important work that has real effect on lives and businesses across England and Wales. You will receive fantastic training to make you an expert in your field.

Undertaking a comprehensive training path, you will learn the skills required to be the best at what you do. With access to an independent learning platform, you will be able to progress at your own pace with as much support as you need to grow into the role. Once your training is signed off, you will quickly settle into the role and manage your personal workload. If you want to progress, there are plenty of opportunities to take on extra work and responsibilities, and room to grow and move up through the organisation.

HM Land Registry plays a vitally important role in the property market, underpinning property ownership worth over £4 trillion across England and Wales including over £1 trillion of mortgages. We have been safeguarding our land and homes for the last 160 years and play a critical role in supporting the government’s housing and infrastructure objectives. This uniqueness is part of what makes us so special. The other part is our people.

Person specification

With an eye for detail, you will be able to spot mistakes where others don't. You will be a strong team player with effective verbal and written communication skills. This is a job with responsibility, so you will need to rise to the challenge, taking ownership of the work you do and the results you achieve with great organisational and time management skills.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Making Effective Decisions
  • Working Together

Technical skills

We'll assess you against these technical skills during the selection process:

  • The ability to maintain attention to detail and accuracy with a capability to respond to gaps, errors and irregularities in information.

Benefits

Alongside your salary of £23,394, HM Land Registry contributes £6,316 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

#WeAreHMLR

At HM Land Registry our vision is a world leading property market as part of a thriving economy and a sustainable future. We are unique in terms of the economic and social impacts of our work, our ability to make a positive difference to the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land Registry and able to fulfil their full potential.

We have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development, and flexible ways of working. We offer competitive pay and annual leave, attractive pension options and a wide range of other benefits.

  • We have integrity – we value honesty, trust and doing the right thing in the right way.
  • We drive innovation – we are forward-thinking, embrace change and are continually improving our processes.
  • We are professional – we value and grow our knowledge and professional expertise.
  • We give assurance – we guarantee our services and provide confidence to the property market.

https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Ability, Experience and Technical skills.

Before applying, please note that this vacancy is part of a national recruitment campaign across a few of our HM Land Registry offices. If you are interested in applying for this role, you can only apply at one office location, therefore please ensure that you only apply for the advertised vacancy at your preferred location. The vacancy is available at the following locations: Coventry, Leicester and Telford, and their respective advertised vacancies can be found on Civil Service Jobs.

After submission of the first stage of your application form, you will be invited to complete a Civil Service Verbal Test. If you successfully pass the test, you will be invited to complete the full application form.

The closing date for the test and full application form is 11:55pm on Monday 3rd July 2023. Ideally you should take the test as soon as possible and by no later than midday on Monday 3rd July 2023 to allow sufficient time to complete the full application form. It is recommended that you complete the practice test before completing the online test. For more information about preparing for the Civil Service Verbal test and access to the practice test, please follow this link:

https://www.gov.uk/guidance/preparing-for-the-civil-service-verbal-and-numerical-tests

If you pass the online test, you will then move onto the next stage of the application process, where you will be required to copy your CV into the online application form and complete the question within the Technical skills section of the application form.

In the CV section of the application form, please enter your qualifications and work history.

Within the Technical skills section, in no more than 250 words, please describe a situation when you have worked with detailed information, needing attention to detail and accuracy.

Please review your application form before clicking ‘submit’ – once you have submitted, you will not be able to amend your application. Ensure your application form is received by the closing date for receipt of applications – this is 11:55pm on Monday 3rd July 2023.

Due to the anticipated high volume of applications, it is possible that you may pass the minimum score for the Civil Service Verbal test, but we might have to raise the pass mark and as a result, you may not progress to the next stage.

The sift will be completed shortly after the closing date, however due to the size of the campaign it may take a few weeks to complete the sift.

If you are successful at the sift stage, you will be invited to attend a blended interview which will be carried out via a video link. Interviews will take place week commencing 31st July & week commencing 7 August 2023.

The blended interview will test the behaviours and experience listed in the attached Candidate Pack, as well as the strengths associated with the role. We want to hear your first, unrehearsed, natural response to strength questions, and so we don’t advertise which strengths are being tested.

Candidates may refer to notes within their video interview, but they should be used as a prompt only.

The role is anticipated to start in the last week of October 2023. If you are successful in securing a position, there will be a significant amount of training required (approx. 16 weeks) and we would require you to be in full attendance in the office during this time.

A reserve list may be held for a period of 12 months from which further appointments can be made.

HMLR is accredited to the Disability Confident Scheme, which denotes organisations which have a positive attitude towards disabled people. Disabled applicants who meet the minimum essential criteria at the shortlisting stage are guaranteed an invitation to interview. If you require the panel to consider a reasonable adjustment or there is anything else you would like the panel to take into consideration, you are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement.

If you would like further information about the use of your personal data, please click on the link below:

Job Applicant Personal Information


Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Recruitment team

Further information

If you feel your application has not been treated in accordance to the Recruitment Principles and you wish to make a complaint, please email [email protected] in the first instance. If you are not satisfied with the response you receive from HM Land Registry then you may take your complaint to the Civil Service Commission: http://civilservicecommission.independent.gov.uk/making-complaint/

Registration Officer (RO) - Leicester
HM Land Registry

https://www.gov.uk/government/organisations/land-registry
Croydon, United Kingdom
Simon Hayes
Unknown / Non-Applicable
5001 to 10000 Employees
Government
National Services & Agencies
1862
Related Jobs

All Related Listed jobs

Customer Service Assistant
Kings Gaming Carlisle, England 10 - 11 GBP HOURLY Today

You will be handling cash, providing customer service, promoting offers, creating a warm and friendly atmosphere for our customers and be well presented and

Apprenticeship Performance Lead
South Staffordshire College Stafford, England 42780 GBP ANNUAL Today

You will form part of a growing team focusing on quality and achievement, ensuring our apprentices have an outstanding experience. Grade - Grade 10, SP 40*.

Customer Support Team Lead
Octopus Energy Brighton, England 21500 - 24710 GBP ANNUAL Today

Look after the day to day running of the operations function (delivering exceptional customer service, booking appointments, scheduling work with engineers etc)

Health Care Assistant/Support Worker NHS - Hull
Firstpoint Healthcare Kingston upon Hull, England 10.65 - 16.03 GBP HOURLY Today

The role will include supporting adults, young & elderly who have mental health issues such as depression, anxiety, PTSD, dementia, eating disorders, and also

Retail Assistant - WHSmith
Moto Hospitality Ltd Bridgwater, England 10.57 GBP HOURLY Today

Serving customers in a timely manner. Operating tills and handling cash. Maintaining standards around product quality and cleanliness.