Job description
The City Pub Group is a collection of independent pubs which identify with their local communities. Each pub is different and individual with its own character. We pride ourselves on the fact that our pubs have a lot of autonomy.
We are excited to be expanding our people team, to support our venues in achieving success, You will help your region to succeed by applying your skills and knowledge to induct new team members at all levels, providing a succinct and detailed training plan ensuring in depth training is provided and setting the tone for an exciting career with City pub group.
Supported by the Head of People, you will be taking responsibility of the day-to-day training and development of our teams on site in your region, building strong relationships with our Managers, improving brand awareness and as a team be responsible for developing and delivering our training offering.
You will be passionate about people and get a buzz out of seeing others succeed. In your region, you will be a key team player in supporting and nurturing talent in both personal and professional development.
Previous experience working within the hospitality/Pub or leisure industry is essential and training experience is desirable. Hybrid & flexible working, Most of your working week will be spent at sites within your region to deliver training, with occasional days in London head office to come together as a team.
Area - West england (Somerset, Exeter, Wales)
Salary and package:
- Salary - £30,000 per annum + Quarterly performance Bonus
- 50% off food, drink and accommodation across all CPG sites
- Travel costs
- Freedom and autonomy to be yourself and bring your own ideas to the table
- Hybrid & flexible working
- Regular company incentives
- Wagestream giving you power over your pay, access up to 50% of your salary in advance of pay day.
- An extra day’s holiday for your birthday
- Cycle to work scheme
- Employee assistance programme - Supporting your mental and physical well being.
- Apprenticeship schemes, Learning & development, Support
- Incentives and referral schemes
- Staff parties & More
What will you be doing as a Regional trainer:
- Build strong relationships with each of your Operations managers and General managers – identifying team training requirements, communicating regularly and supporting them with all training needs in your region.
- Tailor training sessions to your appropriate venue and audience, using tools available to you and ensuring your sessions and one to one training is engaging and interactive.
- In your region, You will be responsible for inducting new team members, supporting the General managers to train the teams ready for special events, new drinks and menu launches, product upselling and improving sales through service.
- Apply appropriate and fair methods of assessment, providing verbal and written feedback that ensures learners development whilst supporting their achievements.
- Monitor compliance training in your region with regular reporting, follow up with action points to support the team in achieving 100% completion.
- Co-ordinating the administration of internal and external training courses including diary management and recording of training completion.
- Motivate and inspire the team using engaging approaches and promoting positive progression
- Work closely with head of department to collaborate and manage our existing Apprenticeship program, developing and supporting Apprentices throughout their learning journey.
- Engage in the team culture to share knowledge and provide support.
- Working closely with your teams to capture great people content to use in training, advertising and social media promotions
What we are looking for in our new Regional trainer:
- Passionate about people and developing others.
- Takes great pleasure and job satisfaction in seeing others succeed.
- Strong presentation skills.
- High energy.
- A fun person with a good sense of humour and have strong communication skills, being able to interact with all team members and suppliers.
- Build good working relationships with stakeholders at all levels.
- Problem solver.
- Leadership & coaching experience.
- Honest, dedicated and hard-working.
- Ability to manage your own time.
- Excellent attention to detail with a passion for organising information.
- Previous experience working in hospitality/pubs or training role.
- Proficient in IT with a full understanding of spreadsheets, word processing and social media.
Please note that the above is only an outline of the main role and responsibilities and that there will be additional day to day duties expected to ensure the smooth and effective day to day running of the area.
Full job description will be provided to candidates successfully invited to attend first stage interview.
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