Job description
A Halfords Autocentre Regional Manager is a role model to their team, passionate about meeting the needs of customers by delivering excellence and delivering against target.
Field-based, you’ll be commercially focussed, working strategically to support the growth of your Region, maximising profit and minimising loss. An inspiring leader, your talent for colleague engagement will see you deliver for both your teams and your customers, meeting or exceeding targets. You’ll use customer feedback to inform coaching needs and improve the overall customer experience across the Region.
Owning the recruitment, deployment, and development of your team, as well as the succession plan. you’ll ensure that your teams are fit for now and the future. You’ll drive operational efficiency in your teams, ensuring that risks and costs are minimised, and procedures followed. And whilst implementing the sales strategy, proactively identifying opportunities, and ensuring that your Region delivers against the plan.
For success in this role you’ll need:
- Experience of delivering against customer metrics, through coaching or training in the moment
- A minimum level of technical ability
- Experience of delivering technical training
- Excellent verbal and written communication skills
- A strong track record of leading teams to deliver outstanding results
- Experience in a senior management role
- Experience of managing capability and performance of teams
- Commercial acumen and an appreciation of current operating environment
- A track record of meeting compliance standards across health and safety and a Centre environment
- Experience of working with Microsoft Word, Excel and PowerPoint, and the aptitude to learn in-house systems
- Experience of labour force scheduling, and associated time management skills
- A full valid driving licence
You’ll enjoy an excellent base salary and performance related bonus, with a company car, phone and laptop.
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
- Store discount, with 25% off most products across Halfords and Tredz
- Employee discount, with up to 60% off your garage bills at Halfords Autocentre
- Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
- Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
- Life insurance
- Uniform
- Option to join our Sharesave scheme: save to purchase shares at a 20% discount
- Cycle to Work scheme
- Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
- Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
Please submit both your CV and a covering letter in application for this post outlining your people leadership and strategic experience and abilities.
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.