Regional Logistics Operations Manager London, England
Job description
Why PlayStation?
PlayStation isn't just the Best Place to Play — it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.
PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.
The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.
Regional Logistics Operations Manager
London
Role overview:
As the Regional Logistics Operations Manager, you will be joining PlayStation's Global Supply Chain Organisation within the Global Logistics Operations group. In this role, you will have the opportunity to build a comprehensive understanding of PlayStation's Logistics & Supply Chain operations in the EMEA. This highly operational role requires the ability to interact with key Logistics Partners and services to deliver solutions that improve the fulfillment capabilities of the supply chain in alignment with the production & sales plans.
What you'll be doing:
- Ownership of complex regional Logistics operational activities within the EMEA, supporting and coordinating both inbound delivery of goods to production assembly and distribution facilities, and outbound to B2B and B2C customers
- Be the point of contact for regional Logistics Operations activities for both B2C and B2B internal teams and external service providers
- Working in close conjunction with Sales Ops, Warehousing, Planning, and Security to take the lead on developing, optimizing and delivering transportation plans
- Develop and manage best-in-class Logistics Operations standards and practices
- Take point as the operational owner of the regional Logistics Service Provider network, managing an array of road, sea, air, and multi-modal transport operational activities to and from global locations
- See opportunities for network improvement - then develop roadmaps for waste removal and efficiency enhancements with a customer facing view (internal & external)
- Exception Management - Interaction with Logistics Service Providers (LSP's) to drill into Exceptions and provide rapid action planning and management, as well as working with Logistics colleagues to develop longer term roadmaps with the providers to improve delivery options
- Working with Managed Service Providers to support transportation bookings and plans, with advanced management and planning for NPI and any high-risk activities
- Carrier Management – collaborate with key internal and external leaders to ensure the plan is holding day by day, week by week, and month by month
- Proactive carrier planning, engage on capacity and volume needs – then provide rapid response to pivot in reaction to any new developments or deviations from plan
- Inbound tracking, carrier management, and capacity planning – managing from Port-to-Port in alignment with global Seihan planning and S&OP
- Utilisation of Global Logistics Systems to ensure carrier SLA achievement, process compliance, and exception tracking
- Primary POC for Assembly Planning, Commercial Operations and Warehouse Operations
- Track & Trace exception tracking and management, and POC for Track & Trace requests
What we're looking for:
- 10+ years of experience in Logistics, Transportation, 3PL management, or Fulfilment Operations
- Broad knowledge of all forms of transportation, with a main focus on Sea, Road, and Air both inbound and outbound from APAC, EMEA, and the Americas
- Extensive experience of managing transportation providers and 3PL/4PL logistics models on behalf of an EMEA-wide business
- Knowledge of Logistics Operations best-practices within consumer-packaged good industry or video game industry is a plus
- Solid understanding of ERP systems (SAP GUI, SAP Fiori, SAP Business Objects, SAP IBP)
- Working experience using and interacting with a TMS
- BS/BA or equivalent combination of education and experience. Experience of Lean a plus.
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Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
