Salary: £24,479.00 - 28,621.00 per annum
Hours: 36 per week
Contract Type: Permanent
We’re recruiting for a Regional Housing Administrator on a permanent basis to join our team in Borehamwood. You’ll be responsible for delivering a highly customer-focused, effective and efficient regional administration service to our Neighbourhood Team.
You’ll be required to report any communal repairs to contractors, maintaining relevant records, and action gas safety processes, liaising with contractors and raising Purchase Orders. We’ll look to you to maintain garage tenancy records, process lettings and terminations maximising income collection and liaising with colleagues on inspections.
Your other responsibilities will include:
Monitoring, recording and processing estate inspections and zoning information
Assisting in arrangements for local community and resident involvement meetings and events
Producing routine letters, reports and other documents from standard templates
You’ll already have previous experience in a customer service environment and a demonstrable commitment to delivering excellent customer service. You’ll be able to write clear, accurate and concise records, often analysing data from a variety of sources and be able to prioritise your busy workload as required.
We’re seeking motivated people with excellent IT, numeracy and communication skills; if this sounds like you we look forward to hearing from you.
What you can expect from us
Clarion Housing Group is a business for social purpose and a charitable registered society; we’re also a great place to work. We pride ourselves in employing some of the most talented people. As standard we offer;-
Competitive salaries that are benchmarked regularly against current market rates
Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years’ service.
A flexible benefit scheme tailored to you, inclusive of dental insurance, restaurant card, cycle to work; we also give you 1% of your salary to spend on whichever approved benefit you like!
Matched pension contributions of up to 7.5%
Flexible and agile working for the majority of our employees
Other perks
Company Bonus Scheme
Eye care vouchers
Holiday trading scheme allowing you to buy and sell leave
Free counselling and legal advice scheme for you and your family
Interest free loans for season ticket and study leave
Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, adoption and paternity leave, and compassionate leave.
Closing Date: Wednesday 5th April 2023 at midnight
You can download the role profile here -
Regional Housing Administrator
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in the UK for the duration of your employment.