Regional Account Manager - East of England - Contract (Norwich/Ipswich) Norwich, England
Job description
We are looking for an experienced face-to-face sales professional to join us as a Regional Account Manager. The candidate should be self-sufficient, organised, and motivated to account manage, upsell and cross-sell to both new and existing clients.
This role will be primarily field based and geographically suited to the candidate. You’ll be one of ten Regional Account Managers in our Customer Success Team.
The role offers excellent training on the product range. A full driving licence is required, and a company car will be provided. Some wider/national travel may be required initially and from time to time.
We Improve Self Employment.
How do we do it? With world-class products and unrivalled service. We are changing the game, giving the self-employment industry tech they've never had, benefits they could never access, and bullet-proof protection. Over 250 companies use Wise, and in 2021 we experienced a 250% growth in users, and we're just getting started. Make a Wise choice and join a super ambitious team with a rewarding culture and exciting product roadmap.
Our Culture.
Everyone in the Wise team is involved in our company's vision and success. Building the best products means we need the best team; we’re really proud of the team we've built so far and want to continue that growth. We're looking for passionate and collaborative self-starters that like to get things done and know how to have fun while doing so. In return, our team is rewarded, recognised, and celebrated!
Sounds great, right? However, I bet you're thinking, “but what skills do I need for this role!?"
We're passionate about investing in people, and below are some of the skills and attributes you may already have:
Proven work experience as a field-based sales/account manager
The ability to learn quickly and adapt to new environments
Used to being on the road and visiting customers
Exceptional ability to communicate and create positive business relationships
Good technical skills
Accountability and personal organisation are essential
High energy and pace
Decisive and resilient
Experience in onboarding and training customers on new software
The ability to think outside the box and deal with senior management
It would also be beneficial if you had any experience with the following responsibilities:
Analysing customer data
Hold product demonstrations for customers
Worked in logistics or a similar environment
Upselling new products on tech releases
Provide support for transitioning prospects into active users
Improve client retention and rollout take-up of our technology
Create long-lasting and loyal customer relationships
Set out milestones for the clients and employees to work toward
Think outside the box for client rollouts to improve take-up
Promote the value of the product
Assist in creating training courses and educational materials
Be the first point of contact for customer complaints and concerns
Attend client events
Manage new launch rollouts across all customers
Salary & benefits.
Basic salary - £35,000 - £45,000 per annum
Attractive incentive scheme with up to £10k in additional OTE
5 weeks (25 days) annual leave + bank holidays
Team socials and lunches
Gym membership contribution up to £50
Bottom line.
We're looking for enthusiastic, mission-driven people who fit our values and are passionate about what we do. You're encouraged to apply even if your experience doesn't exactly match the job description.
If you would like to find out more about the role and the Wise mission - we’d love to hear from you!
