Regional Account Manager Cambridge, East of England, England
Job description
Internal Job Description
Salary: Competitive, plus bonus, company car/car allowance and pension and other Veolia benefits
Hours: 40 hours per week, Monday to Friday
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who sees the world in a similar way to take up an exciting role as a Senior Regional Account Manager to join our dynamic team in Cambridge, with travel.
Because of our responsibility when it comes to leading change, resourcing takes every single one of us, and this is how you can play your part. And if you’re an experienced Account Manager looking to take strategic responsibility for commercial objectives and the growth of our commercial business through the leadership of Regional Account Managers whilst personally managing a portfolio of customers within an established brand, this role will suit you perfectly.
It doesn’t matter if you’re looking to overhaul the industry, or just do a good day’s work. We know that everyone here at Veolia can help us work alongside our communities, look after the environment in small and big ways, and contribute towards our inclusive culture.
What will you be doing?
- Take ownership of the business relationship with the customer, building relationships with senior level customers & Veolia stakeholders.
- To lead and mentor direct reports to improve skills, competencies and experience across the Regional Account Management team as part of business succession planning processes.
- Complete internal contract review meetings at internal Director and Investco / EXCO level and ensure all elements of the contract are delivered in line with client expectations.
- Interaction with key stakeholders to manage and deliver business innovation, best practice and strategic value projects across all relevant customer accounts and portfolios.
- Take overall responsibility for the generation and growth of Revenue and Net Revenue across defined Strategic Accounts.
- To work with account managers to produce individual Account Management Plans for each aspect of the client giving full visibility of all account details to relevant personnel.
- To maintain customer touch plans that facilitate the strategic alignment of all service delivery and management functions, including “top-to-top” senior management / sector leadership teams.
- Ensure debt levels are managed within each account's commercial terms and support with any invoice dispute.
- To develop sector specific knowledge and become the sector expert in terms of industry trends, commercial outlook, future market trends and customer business objectives.
- To own the renewal process of accounts, delivering a value proposition to customers covering financial, operations and CSR improvement, whilst also maintaining and improving the net revenue of services to Veolia.
What are we looking for?
- Proven experience of driving and influencing senior level stakeholders
- Exceptional analytical skills, identifying challenges and trends to provide long term strategic insights.
- Ability to drive solutions from concept to delivery.
- Demonstrable influencing and negotiation skills
- Exceptional leadership skills, leading cross functional teams.
- Experienced people development manager with proven track record
Our promise to you
Here at Veolia, we know that a genuinely good role goes both ways.
So alongside your salary, you’ll get 25 days of holiday alongside an extensive benefits package, which includes our market-leading pension and share scheme, alongside a range of employee discounts. Also to help you further, we provide mental health and financial support, so you can lean on us whenever you need to.
Apply today, so we can make a difference for generations to come.
Job Types: Full-time, Permanent
Benefits:
- Company car
- Company events
- Company pension
- Life insurance
- On-site parking
- Referral programme
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
Work Location: On the road
