Job description
WE ARE RED!
We are an ambitious Company who want to deliver the best professional waste management solutions across the UK. We are on a journey to cement our place as the UK’s premier waste management Company and we need everyone of our team to be onboard with this journey. Every person is valuable and critical to make this journey a success.
Objective of the role:
Providing technical and commercial knowledge working with other colleague to provide an excellent customer focus. Having a clear focus on retention and growth of the Company’s customer base.
Main Duties:
- Producing and maintaining individual Account Management plans for selected clients within the defined portfolio.
- Development of a pipeline to manage and measure business growth, business development and contracts at risk.
- Regularly review pipeline progress, evaluate, and review strategy and approach.
- Managing customer contract expectations and service level agreements / key performance indicators.
- Support other members of the commercial team on large TWM bids with a hazardous aspect.
- Visit customer sites to comprehensively list waste and obtain as much information as possible to pass to the technical team prior to collection.
- Sample waste streams as and when required.
- Pack waste streams as and when required.
- Ensuring customer’s contractual requirements are implemented and being aware of significant market or trading impacts on the customer.
- Manage customer renewals and account development in accordance with internal governance and approval processes.
Generic Duties:
- Additional duties as requested by senior management in line with the capabilities of the role holder.
- Support and contribute to Red Industries Group overall objectives and aims, in line with the role holders experience, and competence.
- Support and contribute to all aspects of “good” safety and health, daily awareness of safety issues and well being awareness.
- Fully responsible for your own and others’ health and safety
- Ensure all incidents, observations and concerns are reported through an escalation process; solutions are identified and actions, in line with Company policy.
- Ensure ideas for the improvement of safety are listened to and acted upon, involving the Health and Safety representatives and HR Management if necessary.
- Ensure non RED employees (visitors, third parties and contractors) confirm to the Health and Safety Policy including using the correct Personal Protective Equipment (PPE).
- Raise a Corrective Action Report for any concern or improvement opportunity.
- Compliance with all energy saving activities such as switching off lights and other equipment when not in use; switching photocopiers to standby mode, setting the thermostat at right setting; closing windows/doors when heating is on; when using, kettles fill up to what is required; and using hot water economically.
- Compliance with water saving activities such as: turning off taps properly and reporting dripping taps and water leaks to Supervisor or Manager.
- Compliance with our reduction in pollution activities, where possible reducing usage, and reusing or recycling waste; and handling all chemicals as per COSHH sheets; complying with safety rules in relation to minor spills (eg. soak up and report to manager) and major spills (eg. immediately report to a manager).
- Compliance with emissions goals when driving company vehicles or otherwise driving on company business, do so in an economical manner i.e. choosing the shortest route to a destination where possible, ensuring that vehicles are properly maintained, driving in a non-aggressive manner and always within the speed limit.
Functional Knowledge:
- Chemistry degree with significant experience in hazardous waste essential.
- Experience of Technical Waste Sales within the hazardous and non-hazardous waste industry essential.
- Knowledge of hazardous waste legislation and supply chain.
- Experience of negotiating with customers and suppliers.
- Proven track record of sales growth against plans.
- Solid commercial knowledge and experience of added value sales in the waste and recycling market place in the UK.
- Experience of sales performance metrics.
- Competent Microsoft Office user, in particular Excel.
Person Specification:
- A natural leader of people and processes.
- Has the ability to influence and motivate others.
- Communicates well at all levels including executive level.
- Makes decisions based on data, information and evidence.
- Excellent organisational and time management skills.
- Customer orientated with strong negotiation skills.
- Able to drive team performance and improve functional knowledge of the team through coaching and sharing knowledge/skills and experiences.
- In depth knowledge of managing a high-performance achiever.
Candidate essentials:
- Hazardous Waste Sales/Technical Sales experience- the role is a mix of account retention and new business development in their region.
- Knowledge of hazardous waste legislation and supply chain.
- Proven track record in providing an excellent customer service.
- Negotiation skills.
- Fact based business forecasting and pipeline building.
- Solid Commercial knowledge and experience of added value sales in the waste and recycling marketplace in the UK.
- Excellent communication, problem solving and organisational skills.
- Team player.
Region Covered- Postcodes;
- SOUTH WEST BA
- SOUTH WEST BS
- SOUTH WEST CF
- SOUTH WEST EX
- SOUTH WEST GL
- SOUTH WEST NP
- SOUTH WES T PL
- SOUTH WEST SA
- SOUTH WEST SN
- SOUTH WEST SP
- SOUTH WEST TA
- SOUTH WEST TQ
- SOUTH WEST TR
Job Type: Full-time
Salary: £40,000.00-£50,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- A-Level or equivalent (preferred)
Experience:
- Knowledge of Hazardous Waste: 1 year (required)
- Account retention and Business development: 1 year (required)
Work Location: Remote
Reference ID: RAM-SW-HO31/05/2023