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Contract: Fixed Term for 9 months

Hours: 22.5 hrs

Salary: up to £23,000 p.a, pro rata

Location: Hybrid with occasional travel

Swissport has an exciting, fixed term opportunity to join the Swissport Recruitment Team as a Recruitment Coordinator based in our Birmingham Operation, driving standardisation and consistency of recruitment related activity throughout the Swissport Networks.

As the Recruitment Coordinator you will drive standardisation and consistency of recruitment related activity throughout the station. The Recruitment Coordinator is responsible for supporting and delivery of recurring and seasonal recruitment. The post holder will be instrumental in supporting Recruitment managers and business units in the operation by ensuring all recruitment needs are fulfilled. Will support the development and implementation of recruitment strategies in line with company guidelines and procedures; develop relationships with external stakeholders; and effectively manage the on-boarding process in conjunction with internal departments.

You will provide the Recruitment team with analysis of the local employment market and provide a strategic approach to attracting and retaining staff. As well as being creative and strategic, IT literacy and the technical ability to deal with a complex recruitment system is essential.

JOB RESPONSIBILITIES

The following responsibilities are associated with this job role:

• Support recruitment events where required
• Maintain strong relationships with internal and external stakeholders
• Support the recruitment of all operational staff delivering the requisite pipeline of candidates in line with agreed targets to the operation.
• Administration and training of Oracle Taleo Recruitment Enterprise Edition (Swissport's ATS Recruitment System) to process candidates through all stages of the recruitment process.
• Ensure Corporate Recruitment Procedures are adhered to and set KPIs are met or exceeded.
• Actively identify advertising and recruitment avenues and develop relationships with potential candidate sources in line with corporate guidelines.
• Coordinate the referencing and processing of all pass applications and candidate paperwork to agreed timescales and KPIs to ensure new employees are available for duties as required whilst ensuring adherence to all legal and airport regulations.
• Coordinate the interviewing, liaise with the training department and induction of candidates in conjunction with the relevant internal departments, ensuring corporate Onboarding and Induction procedures are adhered to.
• Ensure all recruitment and referencing paperwork is processed and filed accurately and in a timely manner
• Develop a strong relationship with operational departments and seek regular feedback to ensure the quality of candidates is in line with expectations
• Communicate regularly with potential candidates to ensure they stay committed to the application process
• Support strategic relationships with external agencies and stakeholders to support the recruitment process including local job centres, Airport Authority, Universities and Colleges
• Provide weekly updates to the operation on recruitment progress, detailing the pipeline and actively highlighting areas of concerns and proposed resolutions
• Issuing of level 1-5 On-Scale contracts via Taleo
• Other duties as assigned

Qualifications - External

QUALIFICATIONS AND COMPETENCIES

To be successful in this role you will need to be or have:

• Pervious experience in a recruitment or related field dealing with high volume in-house recruitment
• Ability to articulately and positively promote the company to an external audience reflecting expected Swissport values and behaviours
• Good knowledge of written and spoken English and ability to communicate effectively
• Ability to deal with confidential information in a discreet and professional manner, in adherence to Corporate Procedures and the Data Protection Act
• Flexibility and time management skills, ability to manage conflicting requirements
• Excellent oral and written communications;
• Advanced IT skills including MS Office (Word, Excel, PowerPoint) including mail merge
• Ability to multi-task and work effectively in a fast-paced environment;
• Ability to develop effective relationships with other departments and managers;
• Excellent attention to detail;

GDPR

Swissport has strict obligations under the General Data Protection Regulation 2016/679 (“the GDPR”). Compliance is therefore a responsibility embedded in all roles. Specifically, however, you are required to actively support and assist the business with compliance, both in your daily duties and in respect of ad hoc projects and activities. You are expected to demonstrate good practice to direct reports, and actively promote a culture of compliance.

DIVERSITY & INCLUSION

Swissport and its employees have a strict duty under the Equality Act 2010, not to be discriminatory in their treatment of colleagues and customers, on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. Compliance with equality and diversity principles is therefore a responsibility embedded in all roles. Specifically, you are required to:

• comply with equality and diversity policies and treat all colleagues and customers with dignity and respect (including in virtual and digital environments);
• respond positively, inclusively, and supportively to the different needs of colleagues and customers by reason of their protected characteristics;
• report and act upon all instances of discrimination, harassment, and bullying;
• proactively support direct reports to understand their responsibility for equality and diversity, including identifying and facilitating development where required. Ensure performance is measured against key performance indicators, to mitigate the risk of discrimination;
• proactively comply with, model, promote, and embed equality and diversity principles, in daily duties, project work, and strategic planning, to promote a culture of zero tolerance, an environment in which colleagues and customers feel safe and respected, and champion the value the business affords to equality and diversity;
• ensure changes to policies and practices are screened for compliance with equality and diversity principles, and embed compliance as a key performance indicator in strategic planning and project work;
• evaluate operational decisions to assess the impact on policies, procedures, and strategies with reference to equality and diversity.