Receptionist (zero hours contract) Chelmsford, England
Job description
About the Role
North Chelmsford Healthcare Centre has an opportunity for a receptionist to join our team on a zero hours contract. This is an interesting and front-facing role within the surgery to work in our busy reception area.
Applicants will need to be available for full training initially and then will be offered shifts according to our rota times as follows.
- Monday to Friday 08:00-14:00 and 14:00-20:00
- Saturdays 09.00 -13.00 and 13.00 - 17.00
- Sundays 09.00 - 13.00
We would also invite applications from candidates who could do different hours such as 5-8pm or who wish to work all day.
The main duties will include:
- Dealing with patients’ queries on the telephone, by email and in person.
- Processing prescription requests.
- Arranging home visits.
- Scanning documents.
- Processing card and cash payments from patients.
Pay £10.70 to £11.81 per hour depending on experience. £15 per hour is paid for working after 6.30pm and at weekends. Holiday pay will be added to pay.
About the Candidate
- Have an excellent telephone manner.
- Be computer literate.
- Have a caring nature and be able to show empathy to our patients.
- Be able to demonstrate good team working.
- Have a positive ‘can-do’ attitude.
- Be able to pick up processes and information quickly and put these into action.
- Be flexible to work at short notice.
About Us
North Chelmsford Healthcare Centre is a growing practice, with a list size of over 13,000. We cover the whole of Chelmsford and some parts of Witham and Maldon.
We are a training practice and have an excellent multi-disciplinary team, including practice staff and PCN staff.
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
