Receptionist The Merchant Hotel Belfast, Northern Ireland
Job description
Avaliable Job Today The AA 5 Red Star Merchant Hotel in Belfast has 62 bedrooms and is a harmonious blend of Victorian grandeur and Art Deco inspired sleek modernity. Situated in the heart of Belfast city centre's historic Cathedral Quarter, the grandeur of the original Grade A listed building is complemented by an elegant Art Deco inspired wing with a multitude of exciting amenities.
The Merchant Hotel has currently got an exciting opportunity for a full time permanent Receptionist
Reporting to the Front of House Manager and Assistant Front of House Manager, the successful candidate will ensure the front desk operates in an organized manner, pro-actively anticipate guest needs and deal with all guest enquires in a pleasant and efficient manner.
The essential criteria for this position is:
- At least one years’ experience working in a similar reception position.
- An understanding of the importance of quality guest service.
- Excellent Communication skills with an excellent command of the English language.
- Excellent Presentation and Interpersonal skills.
- Effective Organisational Skills.
- A good working knowledge of Front Office Systems and good IT skills
The role of receptionist at The Merchant Hotel:
- To provide a warm welcome to all our guests and visitors in the area of Front of House whilst offering assistance throughout their stay/experience in our hotel, in order to both meet and exceed their expectations.
- Administrative support for Front of House
- Comprehensive knowledge of the Hotel and all operations
- To be familiar and up to date with hotels offers (special packages, restaurants, services)
- To work at maintaining the department’s and hotel’s AA Red Star grading
- Shift work to include evenings and weekends
- Working with the hotels booking systems, full training will be provided
The Merchant Hotel offers staff:
- Complimentary overnight stay in The Merchant Hotel with dinner and breakfast in The Great Room Restaurant. *subject to contract.
- Company discount card offering 20% off food in various outlets including Bullitt Hotel, Little Wing Pizzeria, The National and The Cloth Ear.
- Uniform
- 29 days holiday
- Seasonal parties
- NVQs
This is an excellent opportunity to join our team at one of the province's largest operators of licensed premises, working to a high AA standard with a willingness to progress in your career.
If you feel you have the skills and experience required to become our Receptionist, please click apply now. We’d love to hear from you!
The Merchant Hotel are an equal opportunities employer
The Merchant Hotel reserve the right to apply enhanced shortlisting criteria
#INDOTH #Reception #Receptionist #HotelReception #Belfastjobs
Job Types: Full-time, Permanent
Salary: £9.50 per hour
Schedule:
- Weekend availability
Work Location: In person
Reference ID: TMH-RECEP-FEB23
