Receptionist - The Lobby Restaurant Grosvenor Place
Job description
Job description:
START YOUR JOURNEY WITH THE PENINSULA LONDON
RECRUITMENT EVENTS
The Peninsula London is delighted to announce that we are seeking a Receptionist to work within our Lobby Restaurant, responsible for welcoming and seating all guests, reporting to the Lobby Director. The Peninsula Hotels are renowned for the Lobby experience, with live music, a luxurious setting, and food and beverage service at the highest level, which, our guests have become accustomed to and that is synonymous with our brand. With a passion for service and a friendly and approachable demeanour, this position is instrumental in coordinating and managing this busy environment whilst ensuring a calm and exceptional guest experience.
- An exceptional opportunity to join our high-profile flagship hotel opening in London
- Market-leading remuneration, service charge, and attractive benefits (Full Time & Part Time Opportunities available)
- Join our award-winning group, working alongside a highly experienced team
Key accountabilities
- Welcoming and seating guests, handling all calls and confirming reservations as well as coordinating and handling the busy environment.
- A great communicator, taking on all guest feedback, and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily and communicated to the Lobby Manager.
- Have knowledge of the Food and Beverage menu.
- Establish and maintain positive guest and colleague interactions with productive working relationships.
General requirements
- Proven track record of understanding an all-day dining restaurant and good knowledge of restaurant operations.
- Previous experience preferred and hospitality studies desirable.
- Friendly and positive with a flexible approach and ability to work under pressure.
At the Peninsula London, we look after:
Your financial wellbeing:
- Excellent salary package
- Generous service charge distributed equitably to all colleagues
- Life Insurance
- Enhanced company contribution on pension plan
Your medical care:
- Medical cash plans including optical and dental coverage
- Enhanced maternity and paternity leave plan
- Workplace nursery salary exchange program
Your daily health routine:
- State of the art heart of house facilities including a gym, fitness classes, relaxation room, contemplation room and nursing mothers’ room
- Colleague restaurant with healthy and balanced 24/7 food offerings
- On-site occupational health and safety nurse and wellbeing education sessions
Other perks:
- High street and online shopping discounts
- Rewards and recognition initiatives
- Dry cleaning for uniforms and work attire
In 2023, we will share the next steps with suitable candidates prior to inviting you to meet with our team. During our intimate recruitment events, you will have an opportunity to engage with our leaders as well as gain a better understanding of our unique culture and why The Peninsula London will be a special workplace that you can call home.
We look forward to welcoming you to the Peninsula family and receiving your resume.
