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Receptionist – Part Time

£10.35ph plus benefits (from 1st April hourly rate increases to £11.35)

Be part of the UK’s leading provider of Emergency Pet Care

Vets Now are the UK’s leading provider of emergency pet care, providing a trusted service to more than 1400 veterinary practices – from 58 dedicated out-of-hours clinics and three 24/7 pet emergency hospitals. You will be joining our team of dedicated vets, vet nurses, animal care assistants and receptionists in our Middlesbrough clinic.

Working pattern

We are looking for a skilled receptionist with a genuine passion for people and animals that can commit to working a three-week rolling rota:

Week 1: Monday and Tuesday from 18:30 to 00:30, Saturday 12:00 to 00:00 and Sunday 15:00 to 00:00

Week 2: Friday from 18:30 to 00:30 and Sunday from 08:00 to 15:00

Week 3: Wednesday and Thursday from 18:30 to 00:30

First point of contact for our clients during an emergency

Our Receptionists are often the first point of contact when a client calls or arrives at a Vets Now Clinic. Our Reception teams greet clients, take calls, and handle financial transactions. You will also be responsible for handling administration duties accurately. You will provide our Vets and Nurses with vital updates about patients on the way to the clinic, or clients that may need assistance. Our Receptionists are a friendly face and listening ear when our clients need it most.

Your rewards and benefits package

Recognising hard work is really important to us. Our employees are our greatest asset which is why we offer a first-class benefits and rewards package that includes:

• 7 weeks pro rata annual leave
• Your birthday as a paid day off
• Cash Health Plan provided by Simply Health
• Vets Now For You – reward gateway giving discounts and cashback with 100’s of retailers
• £780 CPD allowance increasing annually pro-rata
• 10 hours paid CPD hours annually pro-rata
• Family-friendly policies including sick, maternity, paternity and adoption pay schemes
• UK Standard Pension contributions – 5% Employee/3% Employer
• Up to 50% discounted staff pet care
• Paid volunteering days
• Death in service of two times annual salary