Receptionist - Nights

Receptionist - Nights London, England

Thistle
Full Time London, England 19123 - 22450 GBP ANNUAL Today
Job description

Receptionist - Nights

Contract Type - Permanent
0 hours per week

Employment Type - Flexible

The Thistle Trafalgar Square Hotel is located on a quiet side street right in the heart of London's West End. All 108 bedrooms at this four-star hotel have been recently refurbished and offer a great standard of comfort and style. In addition, the Royal Trafalgar has a ground floor restaurant which also benefits from a terrace so you can experience al fresco dining in the centre of London.



The Role

As Front of House Team Member you will mainly work on the Reception desk providing a warm welcome and great service to our guests from the moment they arrive to the moment they leave. Previous experience with Opera is an advantage as you will of course be helping our guests with Check-in and Check-Out, however more than that you will have the opportunity to really get to know your guests in order to better anticipate their needs and deliver a truly personalised experience. You will need to be proactive in solving guest queries and be able to do your best work while remaining cool and calm in busy times.

Our Front of House Teams work a shift rota so you will need to be comfortable working five days out of seven, with some early shifts and some late shifts.



What we look for

  • Passionate about delivering the highest levels of service with a desire to learn, work hard and progress
  • Comfortable in a front line role facing the public
  • Empathetic and able to build relationships
  • An open personality who is relaxed and natural in their interactions
  • Accurate with good attention to detail
  • Demonstrable desire to pursue a hospitality career
  • Able to work effectively as part of a team
  • Previous experience in a fast paced service environment


What's in it for you?

  • Great development opportunities
  • Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group group
  • Interest free season ticket loans (conditions apply)
  • Access to a 24/7 Employee Assistance Program
  • Pension and Healthcare Schemes
  • Generous recommend a friend scheme
  • Apprenticeship (from Level 2 to Level 5)
  • Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
  • Great Recogni

    Advert Reference: 3511734

Receptionist - Nights
Thistle

https://www.clermonthotel.group
London, United Kingdom
Jon Scott
$100 to $500 million (USD)
1001 to 5000 Employees
Subsidiary or Business Segment
Hotels & Resorts
2013
Related Jobs

All Related Listed jobs

accounts receivable
Eastleigh Homes Watchet, England 25000 - GBP ANNUAL Today

We are looking for a hard-working, determined and enthusiastic individual to support the AR Manager in administering and controlling the Groups...

Department Manager - Ballymena
H&M Ballymena, Northern Ireland 20910 - 22000 GBP ANNUAL Today

You ensure Health & Safety, legal and security are in accordance with H&M standards and local laws to always secure all employee and customers safety.

Summer Internship in Energy, Water & Resources (3331)
Arup London, England Today

Participating in the on-going group research activities. Policy and legislation investigation surrounding net zero objectives, especially with regards to heat

Staff Nurse
The Disabilities Trust York, England 34225 - 41662 GBP ANNUAL Today

All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks*. Access to RCNI modules and journals.

Covid-19 Vaccinator
Norwich Pharmacies Norwich 15 GBP HOURLY Today

The centre runs daily including weekends and we are looking for a part time Vaccinator for a fixed term of three months initially. Part-time hours: 20 per week.