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Alfa Leisureplex Group has an opportunity for a full time Receptionist to join the team at The Croit Anna Hotel, Fort William.

Receptionist working hours

As a full time Receptionist you will work 40 per week, including weekends. With an hourly rate of £10.00 – Regardless of age

Receptionist role description:

Your main tasks as a Receptionist will include assisting in the administration of the hotel and the sales of hotel bedrooms to the public. Checking all guests in and out will be a large part of your role whilst also acting as first point of contact for any queries.

We are an employee-owned company, what does this mean?

• Bi-annual tax free dividend payment - £950 in 2021
• Funding for any relevant training courses to aid your development
• Job Security – our employee owned status provides better job security, as we can't be sold to another company
• Support and continuous development opportunities
• Competitive occupational sick pay scheme
• Fantastic discounts on our holidays and hotel stays
• Employee assistance program - Health Assured
• Length of service rewards
• Free employee meals whilst on duty
• Build your pension – we have a pension scheme in place that the Company contributes towards
• Reward and engagement programs

Our ideal candidate:

Essential Skills:

• Excellent communication skills
• Knowledge of Microsoft office
• Excellent customer service skills
• Ability to learn new skills quickly
• The ability to be flexible and keep calm under pressure

Desirable Skills:

• Experience in a similar role
• Knowledge of the travel, tourism and hospitality industry
• Passion for the industry