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What we can offer you:

We can offer you an exciting and rewarding opportunity. We are looking for dedicated, ambitious and hospitable individuals to join our core team to help us make Balmoral Arms one of the best 5 star inns in Scotland. Full or part-time available for the right candidate. This vacancy might also be an opportuntity for a hospitality student to gain some worthwhile experience during the summer period. It's going to be an exciting year with lots of opportunity for creativity, team input, professional development and career progression.

Benefits:

• Hourly rate £10.50 depending on experience, plus excellent benefits
• Option of live-in accommodation
• Variable shifts
• Full or part time
• Comprehensive induction and full training
• Excellent team meals
• Learning and development opportunities
• Career progression
• Perk Box - lots of retail discounts
• Birthday holiday
• Long Service Award - Each year on your annual service anniversary you receive a voucher for a one-night Dinner Bed Breakfast stay at a Crerar Hotel of your choice for 2 guests
• Discounted accommodation for you, your friends and family
• Employee of the month award
• Recommend a friend up to £250
• Contribution of up to £250 towards your driving lessons
• Pet Bereavement Day
• School Start Day
• Discounted Spa Treatments
• Discounted Food and Beverage
• Online GP and Prescription Service
• Online and helpline employee assistance programme
• Pension
• Occupational Health

Are you our next friendly, efficient and motivated Receptionist?

If you get a thrill from being the friendly face of the hotel and take pride as the first line of contact, then you'll be a great fit in our customer-facing reception team. We're looking for someone who excels at creating a fantastic customer experience. Well-presented with outstanding communication skills, you have an excellent phone manner and a passion for great service. A can-do attitude and experience working within the hospitality industry would put you in a strong position.

Our location

Balmoral Arms is located in the historic tourist village of Ballater in Royal Deeside. The village is just over an hour’s drive away from Aberdeen or 1 ½ hours by bus. It is a friendly village with a great community. There is a supermarket, post office, cafes, restaurants, pubs and a collection of shops. The region is famous for its river and magnificent mountain scenery, and attracts many hikers, mountain bikers, fishers, skiers and tourists. The hotel itself has 46 bedrooms, a bar and a restaurant and has recently been designated by the AA as a 5-star Inn. The hotel has a positive and friendly team.

Working for Crerar Hotels is more than a career, it’s a lifestyle. Enjoy riverside walks on your days off or go canoeing or mountain biking after your shift. Due to our stunning location, we encourage our colleagues to explore the best of our beautiful country and have fun along the way.

Do you bring personality to your work and aim to exceed guests expectations?

Then we want to work with you!

The Balmoral Arms is brimming with character both the building and its team.

Known for its charm, proper Scottish hospitality and lively music scene, the Balmoral Arms is popular with locals and guests. That's why the team pride themselves on providing quality service with a friendly approach, worthy of the inn's AA awarded four star inn accolade.

The homely lounge, with its wooden-beamed ceilings, open fires and Victorian decor, complement the welcoming bar with its homemade, classic dishes and regular folk bands.

Located in the village of Ballater at the heart of Royal Deeside, the Balmoral Arms Inn is at the eastern gateway to the Cairngorms National Park, just 43 miles west of Aberdeen. The area even has the royal seal of approval, with the Queen's summer home of Balmoral Castle down the road.

The location is ideal for outdoors lovers, with seasonal skiing at the nearby Lecht ski centre or Glenshee, and opportunities for hiking and biking the mountains in better weather.

Year round, regardless of whether the roaring fire needs lit, you can be sure a warm welcome awaits.

Can we tempt you to be part of it?

Three reasons to choose a career with Crerar Hotels

Scotland provides a sought-after quality of life, ideal for outdoorsy types. Urbanites may find there are limitations, with reduced public transport, small local shops and occasionally - the ultimate modern hardship - patchy phone signal. But those who take that in their stride find that they discover true peace and quiet, wake up to incredible scenery and have Scotland's natural larder to feast on daily.

We always aim to progress staff internally where possible, which means a number of our team have been with us long-term. They've chosen to make a life in one (or more!) of our locations, building themselves a varied career in the Scottish hospitality industry.

We share the spirit of Scotland through our values. We take pride in providing a truly authentic experience we're warm in personality, curious to get to know our guests and confident in sharing our knowledge. We take what we do seriously, but our humour means we also see the lighter side. Above all, we're comfortable saying, "we are who we are!"