Receptionist / Front of House / Customer Service Wimbledon, England

Wimbledon Dental Wellness

Full Time Wimbledon, England 11 - 14 GBP HOURLY Today

Job description

Receptionist / Front of House / Customer Service

Wimbledon Dental Wellness is a brand new, holistic, private dental practice, in the heart Wimbledon Broadway. We are 1 minute walk from the mainline Wimbledon train station.

WORK ENVIRONMENT:

Modern, brand new dental surgery
Safe, spacious and clean working environment
On-the-job training and complimentary training courses
Friendly, kind and caring team
Holistic, positive and pleasant work atmosphere
Growth opportunities including mentorship and training
Discount scheme in many shops and restaurants in Wimbledon

POSITION SUMMARY:

Exceptional customer service to patients
Fixed term contract with duration to be discussed
Permanent position
Full time opportunity
Monday to Friday (with some Saturdays - open to discuss this)
£11-£14 per hour based on experience
Bonus and incentive schemes

ESSENTIAL DUTIES:

- Greeting patients in a friendly and warm manner; answering the phone (telephone training provided); checking patient in and out; booking, confirming and amending appointments; updating patient records; collecting payment; processing and sending invoices; maintaining patient confidentiality; making patients aware of the services that we offer.
- Keeping the common areas organized; ordering surgery supplies as needed; maintaining cleanliness of reception area, waiting room and common areas throughout the day; calling labs for collecting dental work; posting surgery items.

REQUIREMENTS:

Excellent comminication skills (verbal and written English); organised, punctual and methodical, good teamwork skills; self motivated, friendly, confident in the line of work; able to work alone on reception; calm under pressure, good listening skills and calm demeanour; trustworthy and reliable; previous customer service experience preferred; minimum computer skills including microsoft word and excel; training will be provided on use of the dental software and the day to day running of the dental surgery.

Job Types: Full-time, Permanent, Apprenticeship, Zero hours contract, Graduate, Internship
Contract length: 12 months

Salary: £11.00-£14.00 per hour

Expected hours: 30 – 38 per week

Benefits: