Receptionist (Day) Cramlington, England
Job description
About the Role
The Receptionist at Maria Mallaband is part of the care team and as such will have some contact with residents. The Receptionist must maintain a friendly manner when working with or near Service Users, relatives and visitors. The reception area is ‘front of house’ for the Care Home and the duties of the receptionist are to ensure that residents, guests and all visitors to the Home are treated courteously and efficiently at all times.
The Receptionist must maintain confidentiality about all issues discussed in the office regarding residents, the Home and staff and must never discuss any of the issues outside of the Home.
Duties include:
- Photocopying documents
- Filing
- Scanning
- Answering the telephone in a professional manner
- Greeting relatives and visiting professionals
- Other general administrative duties
Our Benefits
In return, you will receive a competitive salary package plus:
- Training support and development opportunities
- 5.6 weeks annual leave
- Fully funded training
- Nurse and carer referral scheme
- Rewards for 5, 10, 15, 20 and 25 years of service
- Annual staff recognition through MMCG Care Awards
- Simply Health cover after one year of service, inc. cashback on medical and dental expenses
- Car through salary sacrifice
- Free parking
- Cycle to Work scheme
- NEST pension plan
Astor
Astor Court Care Home is located near the village of East Cramlington, with local shops and the new Northumbria Emergency Care Hospital only a short distance away. The home is dual registered to provide residential and dementia care, including respite care and day stays. Astor Lodge View nursing home is also located in the grounds and offers general nursing and dementia nursing care.Facilities include en-suite bedrooms, several large lounges, a coffee shop, hairdressing salon, cinema, games room and a bar where residents and visitors socialise. The extensive grounds include large gardens to the front and back of the home and a small conservatory. Generous car parking is available.
