Receptionist / Clerical Assistant - Therapies United Kingdom
Job description
Are you outgoing, friendly and organised? An opportunity has arisen for a receptionist / clerical assistant to join our busy but friendly Physiotherapy reception team.
The successful candidate will be part of a small team who facilitate the smooth running of physiotherapy outpatient reception, providing the administrative support with registering patient appointments upon their arrival and adding patient outcomes to the system following appointments.
The role will involve working with a variety of staff within the therapies team, and the successful candidate will be a first point of contact for patients arriving at physiotherapy reception.
Experience of working with systems such as Careflow would be an advantage, but is not essential as full training will be given.
The job will primarily involve all aspects of reception work which is patient facing but will also involve some general clerical duties.
Key Tasks are:
- Registering of outpatient referals
- Contacting patient via email and telephone to make / alter appointments.
- Booking patients into clinics on arrival
- Booking follow up appointments after appointments
- Adding patient outcomes to clinics after clinic sessions
We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.
From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook – if you are dynamic, forward-thinking and enthusiastic we want you to join us.
We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.
Please see attached job description for full details of this varied role, which offers you the opportunity to learn new skills, gain experience and be supported with your career aspirations.
We look forward to receiving your application.
