Receptionist - Chippenham, Wiltshire Chippenham
Job description
Receptionist - Chippenham, Wiltshire
Job Type: Full Time
Opportunity for a Receptionist to join our Front of House team at Lucknam Park Hotel & Spa on a full time basis.
As a member of our Front of House team you will be responsible for delivering a consistently high standard of service ensuring that all of our guests’ needs and requests are met in a professional and timely manner. This is a diverse role where the successful applicant will be required to multi task and remain calm under pressure.
Experience and skills required for the Receptionist role:
- Experience in a hotel reception role is essential – within a comparable property would be a distinct advantage
- An understanding of Relais & Chateaux, POB and SLH would be an advantage
- Experience and an understanding of hotel computer systems – full training on our system will be given
- The passion and drive to deliver a consistently excellent level of guest service
- Fluent in English, verbal and written, is essential
- Smart appearance
- Initiative and the ability to remain calm under pressure
- Passion for hospitality
THE BENEFITS OF WORKING AT LUCKNAM PARK HOTEL & SPA
- Part of the team at one of the most award-winning UK country house hotels
- Free staff lunch when on duty
- Free car parking
- Smart Uniform provided for operational staff
- Share of discretionary service charge after qualifying period
- Free use of swimming pool and gym in the Spa, tennis courts and 5-a-side football pitch
- Discount on food in Brasserie lunch & dinner
- Discount on Spa treatments & products and Equestrian Centre sessions
- Preferential room rates at Lucknam Park and some Relais & Chateaux, Pride of Britain hotels
- Complimentary room nights at Lucknam Park after one years employment
- Access to the Employee Assistance Programme through Hospitality Action
- Enhanced employer pension contributions
- Enhanced annual holiday allowance
- On the job training, development and promotional possibilities
We are offering a competitive salary of £24,450 per annum, for 40 hours over 5 days per week. Shifts will include evenings and working Public/Bank Holidays. Service charge will be paid after completing one full months service.
Due to the location of the property it is advisable to have your own transport.
To apply please forward a copy of your current CV.
In line with the requirements of UK immigration legislation all applicants must be eligible to live and work in the UK. Documentary evidence of eligibility to work will be required from candidates as part of the recruitment process. If you do not already have the right to live and work in the UK please do not apply as we cannot help with obtaining the relevant visas.
