Receptionist - Casual Position Holmes Chapel, England
Job description
De Vere Cranage Estate
Receptionist - Casual Position
What is the main purpose of the role?
Working to ensure the smooth running of the reception office and related areas, your main focus will be to provide a first class service to all guests, anticipating their needs wherever possible to achieve the ultimate to guest satisfaction.
You’ll answer all queries quickly and effectively, be fully conversant in all hotel and local amenities, ensure check-in and check-out are seamless, and be polite, courteous and helpful to guests at all times.
The Ideal Candidate
You should have effective communication skills, a good attention to detail and clearly customer focused, with a dynamic and flexible attitude. Experience using Opera would also be beneficial, but not essential.
The Pay & Benefits:
At De Vere we pay attention to the thoughtful details that inspire the loyalty of our colleagues.
That’s why we are proud to offer the following benefits for the role of Receptionist.
- £10.42 per hour
- Varied shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone
- Paid holiday allowance earned on hours worked
- Venue closure over the Christmas period
- Complimentary use of the Leisure Club facilities
- Access to our Exclusively Yours Benefits portal, which includes discounts on retail, travel and leisure activities
- Excellent career progression and training opportunities, including access to Apprenticeship programmes and study support
- Access to Hospitality Action, our Employee Assistance Programme with 24/7 health and wellbeing support
- Use of Wagestream financial wellbeing platform, allowing instant access to your pay
- Regular team appreciation events, including a Christmas & Summer party
- Free meals on duty in our colleague dining facilities
Cranage Estate effortlessly blends a grand history and timeless elegance with state of the art facilities, making it a memorable setting for any event.
It is a stunning Grade II listed estate with 151 bedrooms, 28 flexible meeting and event spaces, which are popular for both weddings, conferences and events, a Deli-style restaurant, bar and a Leisure club.
A fun and vibrant place to work, our colleagues at Cranage Estate really enjoy being part of tight knit teams who work closely together to deliver memorable experiences to our guests.
Your commute: we're just off J18 of the M6 and we're pleased to offer free parking to all colleagues. We're also lucky to have great rail links to Manchester city centre from Goostrey station.
