Receptionist Newcastle upon Tyne, England
Job description
Receptionist (0722)
An excellent job opportunity has arisen for a Receptionist to join the team in our Newcastle office, working hours will be 1:00pm-5:30pm from Monday to Friday. You will also be required to help out with adhoc evening events within the firm and so some flexibility is required .
As a receptionist you'll create a positive first impression to clients and visitors and promote a friendly and approachable environment. You'll be the first point of contact for visitors to the firm so a positive attitude is key.
What will you be doing?
As the first point of contact you will be meeting and greeting all visitors whether its clients, contractors or employees. Other duties will include taxi booking, booking and coordinating meetings rooms, taking responsibility for ensuring all in-house functions run smoothly by ensuring the rooms are set up and ready for use and liaising with our catering team.
You'll need to be able to work to deadlines and enjoy interacting with lots of different people - this is where your great customer service skills come in.
So, what are we looking for?
This is a key client facing job role that requires expert communication skills, patience, attentiveness, a calming presence and the ability to think on your feet. It goes without saying that we would like someone who has previous experience of delivering first-class customer service. This role gives you the opportunity to interact with people across the office, and it can get very busy so we need you to be able to juggle multiple tasks and organise your workload appropriately. It would be fantastic if you could bring experience of working within a corporate reception of a large professional services firm (or a 5 star hotel) but attitude, commitment and a client-focussed approach is far more important to us.
As a firm we're very hot on technology and constantly look to upgrade systems so you'll need excellent IT skills. We are also looking for a natural 'forward planner', who is highly organised and pays attention to detail.
Who are we?
A Top 100 law firm globally and Top 20 law firm in the UK, Womble Bond Dickinson has more than 400 partners and 1,000 lawyers based across 19 US cities and seven UK cities including a significant presence in London. The firm's reach also extends to Europe where it has strategic partnerships with other law firms in Germany and France.
In the UK, Womble Bond Dickinson advises in excess of 40 FTSE 350 companies, many of the largest businesses in the country, government organisations and wealthy individuals. With a focus on eleven key sectors (Energy & Natural Resources; Financial Institutions; Healthcare; Insurance, Manufacturing; Real Estate; Retail and Consumer; Transport, Logistics & Infrastructure; Life Sciences & Pharmaceuticals; Technology and Private Wealth) the firm's experience allows it to build strong relationships and deliver an excellent service to clients.
What makes it great to work here?
We continually work hard to create an open culture that sets us apart from other firms. Our culture gives us much more of a human feel, emphasising that we're more than just suits! We like and make time for each other enabling us to establish professional relationships that can often become lasting friendships.
Through our D&I initiatives we create an environment in which difference is valued. We have a Diversity and Inclusion Group, led by our Board Sponsor, which works with our colleague networks (we currently have firm supported networks for race, ethnicity, and cultural heritage, LGBTQ+, disabilities, families, and women's career development and we're in constant dialogue with our people about how we expand our networks to better support everybody). We encourage applicants from all social backgrounds, ethnicities, disabilities, gender identities and sexual orientations.
As signatories to the Mindful Business Charter, it's important that our people are able to maintain healthy and happy lives, both in and out of work. We have a number of resources and initiatives designed to support health and wellbeing, including our team of dedicated mental health first aiders. We recognise that getting the right work life balance is a priority for all of us and we're very happy to talk flexible working, full-time or part-time working patterns. We also recognise the challenges of relocation and post-pandemic return to the office.
And that's not all, alongside a competitive salary you'll receive a flexible benefits package so you can choose and vary the benefits that matter most to you.
Next steps
If this sounds like your next career move then please get in touch to find out more. No agencies please, we're an in-house recruitment team!
If this isn't the role for you (or the right time) why not connect with us on LinkedIn or follow us on Twitter and Instagram (@WBD_CareersUK) to keep up to date with all of our opportunities.
