Job description
Window to the Womb is a private ultrasound clinic who specialise in gender confirmation, 4D, Early pregnancy scans and we are now expanding into Gynaecology scans.
We are looking for a Receptionist/Key holder to join our team.
You will be the first person to greet our customers and help them check in for their scan, delivering amazing customer service and ensuring their visit is made special from the moment they arrive at the clinic.
Role and responsibilities:
Greeting customers
To answer phone calls and emails.
Ensuring booking system is appropriately organised.
Assisting management with administrative duties.
Dealing with customer queries and feedback.
Daily banking.
Ensuring reception area is clean and tidy.
As a key holder you will also be responsible for opening and closing the clinic.
Who we are looking for:
Team player
Positive attitude
Computer literate
Great face to face and telephone manner.
Flexible (role does include some evenings and some weekends)
What we offer:
Flexible working hours
Supportive team
Full training
Excellent opportunity for growth
This is a variable hours part-time role (Would suit somebody who is looking for in the region of 20 hours)
This role will be a mix of day, evening and 1 weekend shift per week.
Job Type: Part-time
Part-time hours: 20 per week
Schedule:
- Flexitime
Ability to commute/relocate:
- Swansea: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person