Receptionist London, England
Williams Lea
Full Time
London, England
28000 GBP ANNUAL Today
Job description
Receptionist
Salary: £28,000 per annum
Location: London EC4N
Contract: Full Time, Permanent
Work model: Onsite
Shifts: 37.5 hours per week, Monday to Friday, 08:00 – 16:30 / 08:30 – 17:00 / 09:30 – 18:00 (reception operational hours are from 08:00 – 18:00 so on certain days may need to be flexible)
Williams Lea seeks a Receptionist to join our team!
Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms.
Sound good so far? Then this is the perfect position for you and you are just the individual that we are looking for!
Purpose of role
The primary focus of the Receptionist role is to deliver excellent customer service at all times and providing administrative and front line service to all visitors and staff.
Key responsibilities
You will be the face of the organisation and responsible for the following:
Switchboard/reception
- Promptly and efficiently deal with telephone calls
- Take and pass on messages accurately as required
- The main point of contact for any visitor/guest or employee for the organisation
- Greet and interact with visitors to the location informing the host of the guest’s arrival
- Arrange travel & couriers for location with accurate vehicle and destination information
- Deal with any other reception or switchboard duties as required
- Continually monitor reception inbox ensuring e-mails are responded to in a timely manner
Hospitality
- Book and allocate meeting room space on our tablets and meeting room booking system
- Action any requirements for hospitality including ordering catering and presenting in the meeting room at the required times
- Book fine dining, confirming menu choices and noting dietary requirements
- Book meeting requirements (eg AV equipment, beverages, flipchart, screen, etc)
- Action and manage promptly any changes to requirements
- Troubleshoot and manage AV equipment
- Assist clients with setting up teams calls
- Booking in visitors and guests with the building reception/security team
- Liaising with office services for room set ups/furniture removal
- Having an eye for detail and checking rooms are perfect each time
- Car park control
- Ensuring that the guests and hosts are taken care of offering excellent customer care skills at all times
Personal attributes
- Previous reception experience essential
- Strong administration skills and fully conversant with Microsoft packages such as Word and Excel
- Well presented, with excellent communication skills (written, listening and verbal)
- Strong customer focus
- Planning & organising - Managing and measuring work
- Accountability and responsibility
- Ability to operate at all levels within the organisation
- Confident and with a professional, business-like manner
- Ability to work under pressure, maintaining accuracy and delivering against timescales
- Team player, consistently in tune with the aims and objectives of the business
- Excellent time management and organisational skills
- Ability to carry out delegated functions/tasks/projects
- High level of confidentiality in management of staff
- Able to meet deadlines and prioritise tasks
The Package:
Private Medical Insurance, Life Insurance/Life Assurance, Company Pension, Corporate Eye Care, Personal Accident and Company Sick Pay. Additional benefits such as Dental Insurance, Childcare Vouchers, Gym Membership, Charity Donations, Employee Offers, Retail Vouchers and Season Ticket Loan are offered at a discount on a salary sacrifice basis. You will also have the opportunity to work for a global employer; and dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects.
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
Please note: Due to the high volume of responses received for this role we will not be able to contact all applicants directly. If you have not heard from us in four weeks please consider your application unsuccessful.
Williams Lea
www.wlt.com
London, United Kingdom
David Kassler
Unknown / Non-Applicable
10000+ Employees
Company - Private
Advertising & Public Relations
1820
