Receptionist London, England
Job description
At UCLH (University College London Hospitals NHS Foundation Trust) our success starts with you.
This is an exciting opportunity to join one of the largest and most successful Foundation Trusts in the UK with an international reputation and a tradition of innovation.
Based in the busy West End of London, we have a lively and vibrant working atmosphere, with quick and easy transport links to all our sites. Our size and resources enable us to offer a range of attractive benefits as well as unparalleled education and development opportunities for staff at all levels. This includes an extensive portfolio of academic and clinical courses and programmes ranging from ongoing personal development through to clinical excellence and leadership skills. UCLH prides itself on its investment in staff both in terms of developing career skills but also its commitment to staff health and wellbeing.
This is an opportunity to join a dynamic and progressive Growth and Development Division at Royal National Ear Nose Throat & Eastman Dental Hospital.
The role of a receptionist is an integral part of the multidisciplinary team working in a clinical setting. The post holder is required to welcome patients and visitors into the department, answering any queries and providing reassurance when needed. The Receptionist supports clinical colleagues in ensuring that the department runs smoothly and efficiently, dealing with complex operational issues that arise. The post holder will be required to work closely with other members of the administrative team and clinical teams, including managers, administrators, nursing and medical staff, allied health professionals and support workers.
We are looking for an enthusiastic, motivated and conscientious person to be part of a busy outpatient team providing administrative support to the clinical staff and patients.
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population.
We provide academically-led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas.
Our vision is to deliver top-quality patient care, excellent education and world-class research. We provide first-class acute and specialist services across eight sites:
University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) National Hospital for Neurology and Neurosurgery
Royal National Throat, Nose and Ear Hospital Eastman Dental Hospital
Royal London Hospital for Integrated Medicine University College Hospital Macmillan Cancer Centre The Hospital for Tropical Diseases
University College Hospitals at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
For more information, please access the following link: https://www.uclh.nhs.uk/
Applicants should have experience working in a face-to-face customer focused role, working knowledge of Microsoft Office, and experience of working in a health care setting. However, if you have some of these criteria, and a clear desire to do the job, please apply.
You will need to have an attention for detail, exceptional organisational skills and good verbal and written communication skills. You will be a team player with a flexible approach to work in order to meet the demands of the department. Please note our clinic sessions operate from Monday to Friday – 0800 – 1630, 0845 – 1715 and 1100-1930 (Tuesday to Thursday). There is an expectation to work different shift patterns on a rotational basis to support the service.
We offer our permanent staff an interest free season ticket loan for travel, a subsidised social club including gym, free independent and confidential support for all staff, large retail discounts, cycle to work scheme and on-site accommodation to name a few… for more information on our staff benefits please see attached poster.
We recognise, reward and thank colleagues by nominating them for our annual Celebrating Excellence Awards, which are funded by UCLH Charity.
We are also members ofwww.mytrustbenefits.co.uk/which offers discounts on high street retail stores, offers on travel deals, and also to take advantage of cash back schemes.
This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.
Please note that all correspondence regarding your application will be via email. The emails will be sent to you via TRAC.jobs and not via NHS Jobs, we encourage you to check your inbox regularly.
Please note that if you have not heard from us within 3 weeks of the closing date of the advert to assume that you have not been shortlisted on this occasion.
For further information/informal visits please contact the Outpatient Team Leader, Osa.Agyei-Frempong by email [email protected] by phone on 07890 424023.
