receptionist Glendale, AZ
Job description
Westgate Surgery Center is currently seeking an energetic and focused receptionist to join our team!
JOB SUMMARY: Interface with visitors, patients, family, and physicians on phone and in person.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Knows and adheres to policies of the Center and demonstrates fiscal responsibility.
Follows standards, policies, procedures, goals, and objectives for business office according to accepted standards.
Demonstrates ability to understand the unique needs of each age group of the patient population.
Seeks involvement in activities that promote professional growth and behavior.
Remains calm and functions as a team member during times of stress and crisis situations.
Answers incoming phone calls within 2 rings and transfers to the appropriate party when applicable.
Informs Manager of applicable day-to-day situations.
Follows employee health and other personnel and staffing policies.
Assists with chart prep and pre-admission process.
Review and confirm patient information.
Performs clerical duties including distribution of mail and messages, monitoring office supplies, and maintaining postage meter.
Confirms and collects patients money due, procedure being performed, and site of surgery prior to surgery.
Required Skills:
High school graduate or equivalent. *One year previous experience or some hospital clerical experience or medical terminology preferred. *Must have the skills necessary to operate office equipment that are required to fulfill job duties. *Forty-five (45) wpm typing skills required. *Medical terminology and computer experience beneficial *Bilingual preferred. *Good communication skills.
