Receptionist Liverpool, England
Job description
A growth and regeneration group with a strong social purpose, Torus works in partnership with Liverpool City Region and the North West to improve lives and create thriving, vibrant communities through support, investment, development and regeneration.
Torus Foundation, the charitable arm of Torus, is committed in supporting the development of stronger communities; creating connected, independent and sustainable neighbourhoods, through empowering people to achieve their full potential. Dedicated to our staff, Torus families and communities, striving for happy and healthy lives for all.
The Foundation has distinct programmes to support employment and skills, health and wellbeing, financial inclusion, and young people.
We are looking for dynamic and compassionate workers who enjoy developing their own skills alongside enabling our clients to grow, achieve and succeed. Are you a team player who would thrive within this inclusive culture? If yes, we want to hear from you.
As part of the Foundation, FireFit Youth & Community Hub is a state-of-the-art facility for young people and the community, delivering a range of youth work programmes and interventions.
We are currently seeking a Receptionist to work as part of our front of house team If you would like to visit FireFit Youth & Community Hub prior to applying, please contact
This is an important role in which you will:
- Support the day-to-day operational requirements of FireFit Hub, acting as the first point of contact when dealing with customer enquiries, queries and organising bookings.
- Use FireFit Hub’s leisure management system to ensure all customer data is stored and recorded efficiently and accurately.
- Provide high standards of customer service.
To be successful in this role you will:
- Be experienced working in a customer service environment and role.
- Be experienced in updating, maintaining and checking management information systems.
- Have excellent communication, negotiation and customer service skills. What we offer: In return for your hard work, we can offer you a modern workplace that is challenging, supportive and gives you room to grow your skills along with:
- 22 days holiday rising to 25 plus bank holidays (pro rata)
- Holiday purchase scheme
- Company Pension Scheme – Employer contribution of 6%
- Company life assurance
PLEASE NOTE: Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed;
- Right to work verification (in person)
- Qualification certificate check
• 2x Completed references • DBS check (if required for role)
- Completion of all new starter documentation including signed T&C’s The Torus Group is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Each successful applicant will be subject to a relevant Disclosure and Barring Service (DBS) check along with other relevant employment checks
