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Hotel Receptionist - Full Time Fully Flexible

THORPE PARK Resort, Staines Road
Chertsey, SURREY, KT16 8PN
United Kingdom

Hotel Receptionist - Full Time Fully Flexible Hours

Join our team of THRILLMAKERS at the UK’s Favourite theme Park THORPE PARK Resort and in return you will get:

We are recruiting for Full Time Fully Flexible availability.

No previous experience required, Just enthusiasm and eagerness to learn!

Show us you’ re guest obsessed by being positive and helpful to ensure our guests have an awesome day.

What will I do?

• Checking Guests in and out of the hotel
• Providing guests with information they need throughout their stay
• Liaising with House keeping regarding room allocations, status and special requirements
• Effectively dealing with guests feedback or minor issues
• Showing integrity and responsibility when handling guest property and follow procedure regarding guest safety deposit boxes.

If required, you will be expected to conduct Hotel evacuations in accordance with Fire & Safety regulations; as well as Hotel walk rounds and fire extinguisher checks during each shift. Full training will be provided, covering our Hotel and Company policies and procedures.

An ideal candidate would be:

• Friendly and approachable
• Exceptional customer service
• Enthusiastic about creating memorable experiences for our guests.
• Integrity with handling guests property

Due to the nature of this role we will only accept applications from those candidates over the age of 18. Working hours will include weekends and holidays as required.

Details:

Location: Thorpe Park Resort, KT16 8PN

Hours: Full Time & Part Time

Pay: £10.57 per hour

As part of the Merlin Entertainments family, we’re also aligned with Charities including The SEA LIFE Trust and Merlin’s Magic Wand Children’s Charity. This means your hard work goes towards supporting marine conservation projects like the Beluga Whale Sanctuary in Iceland and providing days out for children going through hardship. You can find out more here!

If successful through the application process, you will be invited for an interview. If you have any questions or if you require any assistance at the event, because of a disability or medical condition, please contact us by email at [email protected] and one of the team will get back to you as soon as possible.

Everyone Matters at Merlin.
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at [email protected] and one of the team will get back to you as soon as possible.