Receptionist Hensol, Wales
Job description
Due to exceptional demand, we are looking to increase our team at the Vale Resort and are currently recruiting for Hotel Receptionist.
Rate of Pay: £22,256 Per Annum
Contract Type: Permanent
Hours of Work: Full time and includes evenings & weekends
How to Apply: Send your CV to [email protected]
The Vale Resort is an Award Winning, Four Star Hotel, comprising of a 143 bedroom with five food outlets, two championship golf courses, and Wales’ largest spa, health, and racquets club. We also offer state of the art sporting facilities and host top-flight international and club teams. Recent expansion of our Resort includes Hensol Castle, transformed into a luxury and unique wedding and events venue, proving extremely popular. Recent renovation of the Grade I listed Castle has now opened 20 luxury bedrooms along with award winning Distillery, gin school and visitor attraction tucked away in the cellar.
About the Role:
Working as part of the front of house team you will ensure guests receive a warm welcome and exceptional customer service at all times. Along with:
- Welcoming Guests and Visitors, checking guests in and out as required
- Answer telephone enquiries, making bookings as required
- Provide pick up and drop off service between Hensol Castle and The Vale Resort.
- Assist guests with enquiries and give advice on local travel and attractions.
About you:
- You'll have excellent customer service skills and enjoy working in a fast pace environment
- Previous experience in a similar role desirable
- Excellent attention to detail and problem solving skills
- Committed to working as a team
What’s in it for you:
As an employee you can enjoy a range of incredible perks, including retail & leisure discounts, complimentary gym membership and driving range, discounted food, drinks and accommodation along with a number of benefits for continued service with us. Just to name a few! We also extend our discounts to family and friends so they don’t feel left out.
How to apply
Please email your CV to [email protected]
