Receptionist London, England
Job description
About us
The Rove Hotel London Paddington is a grade 2 listed 4 star accomodation hotel located in the heart of the Paddington area just a short walk from Paddington station and tube lines. We are a small 75 bedroom propperty filled with the quirk and charm you'd expect from a 1860's terrace house turned hotel.
We are looking for passionate, motivated and guest focused individuals to join our reception team.
Our work environment includes:
- Modern interior setting
- Wellness programmes
- Growth opportunities
- Company perks
- On-the-job training
- Safe work environment
- Lively atmosphere
What are we looking for?
Experiance is not required but preferable as with our recruitment process we believe personality is key to being able to deliver a memorable experiance to our guests, other qulities would be:
- Hotel reception experiance (not essential)
- Can do attitiude
- Team and customer service focus
- Quick to think on their feet and adapt to the work
- IT competent
- Customer service skills
We are looking for a friendly and professional Receptionist to join our team. The successful candidate will be responsible for greeting visitors, answering phone calls, managing incoming and outgoing mail, scheduling appointments, and providing general administrative support. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to multi-task in a fast-paced environment.
Responsibilities:
- Greet visitors and direct them to the appropriate person or department.
- Answer incoming calls and take messages.
- Maintain a neat and orderly reception area.
- Schedule appointments and meetings.
- Maintain records of visitors, calls, and messages.
- Provide administrative support to staff members.
- Assist with filing, photocopying, and other office duties.
Job Type: Full-time
Salary: From £11.00 per hour
Benefits:
- Company pension
- Employee discount
- Employee mentoring programme
- Referral programme
- Wellness programme
Schedule:
- 12 hour shift
- Day shift
- Holidays
Supplemental pay types:
- Tips
Ability to commute/relocate:
- London, W2 1RT: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
- Hotel Reception: 1 year (preferred)
Language:
- English (required)
Work Location: In person
