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Job description

The Lygon Arms Hotel is an old coaching inn which sits in the heart of Broadway village – often called ‘the jewel of the Cotswolds’ – and boasts a rich history. With the spa tucked in a tranquil pocket at the hotel, 86 unique bedrooms, secluded gardens and relaxed dining experiences, there are so many ways to soak up the countryside pace.

Receptionist - What's in it for you?

• £23,920 annual salary
• Service charge paid monthly cicra 2,5k per annum (non-contractual)
• Free team meals included on duty
• Awards of Excellence recognition
• Lenght of service gifts
• Cashback healthcare cover after probation
• Continued career development with recognised training providers
• Team Rate at our Iconic Hotels
• Generous friends and family rate at Iconic Luxury Hotels
• 25% discount on all Food and Beverage
• Discount on Spa treatment and products
• Refer a friend incentive
• Cycle to work scheme
• Employee assistance programme
• Team social events, seasonal gifts and much more…

Receptionist - Responsibilities

• Make it your mission to ensure that every guest leaves happy.
• Be intuitive and constantly seek out opportunities to go above and beyond for our guests and give them the attention that they deserve.
• Have expert knowledge of our hotel amenities and create opportunities to keep yourself up to date with our latest services to drive sales.
• Work well as part of a team, treating others like family and proactively seek out ways to lend a hand.

Receptionist - About You:

We are looking for a candidate with a passion for hospitality and guest service. If you love creating special experiences and feel comfortable working under pressure, please get in touch, we'd love to hear from you!