receptionist Lympne, England
Job description
Receptionists
Salary: £10.18 - £10.42 Per Hour, Plus Desirable Benefits
Permanent, Flexible Hours Contracts Available
At Port Lympne Hotel & Reserve, we are currently seeking Receptionists to join our team.
As a Receptionist, you will be responsible for providing a smooth and efficient service for our guests when checking in and out of our reception areas. You will deal with all guests’ queries and will provide a prompt and professional service to exceed their needs and expectations.
Who we are looking for:
Individuals with exceptional front facing and telephone customer service skills, who can build an excellent rapport with our guests, and provide excellent product knowledge of the park’s experiences and services. You will have the ability to remain calm under pressure whilst managing guest complaints and providing a resolution within a timely manner. Previous experience working in a front of house/customer focused service delivery role is desirable.
Contract details:
Rate of pay is £10.18 for under 21’s and £10.42 for over 21’s.
Flexible hours contracts available, which can include up to 40 hours a week. Fixed hour contracts may also be available upon successful completion of probationary periods (3 months). Job shares considered. Working hours will include weekdays, weekends, and bank holidays.
A reliable mode of transport is recommended due to our remote location of the park. All applicants must have right to work in the UK and hold a valid UK driving license.
The location:
Port Lympne Hotel & Reserve is a world-renowned wild animal park set within 600 acres of Kentish savannah. The Reserve is home to some of the world’s most rare and endangered animals and offers luxury short breaks accommodation, free roaming animal safaris, once-in-a-lifetime animal encounters and exquisite dining experiences. Most importantly, every one of our employees is part of real conservation in action and their efforts have contributed to animals such as black rhino and western lowland gorillas being returned to their natural habitats in collaboration with our partners at The Aspinall Foundation.
Why you should join us:
As well as walking to work surrounded by the calls of Howler monkeys and roars from our pride of Lions, you will also join a supportive team who are passionate about their place of work.
You can also expect a host of other benefits including:
- 28 days annual leave inclusive of bank holidays, rising with length of service (Pro rata to working hours)
- Comprehensive training and development opportunities, including workshops and e-learning
- Enhanced Sickness, Maternity and Paternity Policies.
- Unlimited free entry for you and a person of your choice into both of our parks as well as friends and family tickets.
- Exceptional discounts on food, retail and accommodation at our parks.
- Numerous retail discounts and access to a 24-hour counselling line through our Healthy Extras Scheme.
- And many more length or service-related rewards and Benefits.
A full JD is available on request.
If you want to work in an exciting and unique environment where no two days are the same email your C.V. and covering letter
Job Types: Full-time, Part-time, Permanent
Part-time hours: 0-40 per week
Salary: £10.18-£10.42 per hour
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
Application question(s):
- Do you have previous experience in a similar front of house/customer focused service delivery role?
Experience:
- Receptionist: 1 year (preferred)
- Customer Service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Application deadline: 21/06/2023
About The Aspinall Foundation
Revenue: $5 to $25 million (USD)
Size: 201 to 500 Employees
Type: Company - Private
Website: www.aspinallfoundation.org
