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Job Description and Responsibilities

• Check In/Check Out
  • Greet patients upon arrival
  • Obtain and update patient demographics
  • Collect co-payments
  • Check patients out and make follow up appointments as indicated
• Insurance
  • Verify patient insurance benefits
  • Assist patient in understanding their insurance explanation of benefits (EOB) and collect patient responsibility
• Document Management
  • Scan and file pertinent patient information into EMR
  • Submit referrals to subspecialists with pertinent clinical information
  • Authorize insurance referrals when required by insurance
  • Process medical records requests and releases
• Phone triage
  • Answer patient phone calls and address patient inquiries
  • Schedule/reschedule appointments
  • Verify appointment and follow up on cancelled and no-show appointments

Qualifications and Skills

• Completion of a certificate program in the medical field (preferred)
• 1+ years of experience working as an administrative assistant or in a relevant role
• Knowledge of medication names and indications
• Knowledge of medical terminology and diseases
• Recognize and triage an emergency
• Experience with EMR (Electronic Medical Record)

Working Hours and Benefits

Schedule:

• Position is Full Time 5 days per week, Monday - Friday
• Service Location: Suwanee (must reside in a close vicinity of the office)

Benefits:

• Competitive Pay: $19-$24/hr
• Paid time off & major holidays
• 401(k)
• Health insurance
• Dental insurance
• Vision insurance

Qualifications and Skills

• Completion of a certificate program in the medical field (preferred)
• 1+ years of experience working as an administrative assistant or in a relevant role
• Knowledge of medication names and indications
• Knowledge of medical terminology and diseases
• Recognize and triage an emergency
• Experience with EMR (Electronic Medical Record)

The Front Desk Medical Receptionist is responsible for maintaining the organization of a medical office, and ensuring that the medical environment is welcoming while managing a wide array of tasks. This position requires reporting to our office in Suwanee, GA each day. Applicants must reside in close vicinity to the office.