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About the role

As a Receptionist / Security Pass Operatives at HMNB Portsmouth , You'll be passionate about inter-communication and have our customers at heart of everything you do. Our admin colleagues run an efficient service for our clients. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What you’ll do:

• Process temporary ID passes for all visitors to Portsmouth naval base in a timely manner
• Manage the security application process from end to end, ensuring that all applications are completed correctly and processed in line with MoD requirements for all contractors and sub-contracts accessing the site
• Ensuring that the highest level of security is maintained at all times
• Being the first face, many will see, you’ll be an important role model when it comes to what great customer service will look like
• Connect visitors and customers with the appropriate party while following all visitor management processes
• Ensure delivery of 5-star customer service
• Support with induction management, work-place support, hospitality, and meeting room connectivity
• Communicate politely, always creating a memorable experience for our customers and visitors.

What you bring:

• Excellent team ethos and superb communication skills

• Ability to prioritize tasks and remain calm under pressure

• Previous experience in a similar role is a bonus, but a can-do attitude and complete customer focus will tick the box

• Champion of health & safety practices

• Desire to grow and progress your career if you are interested

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Flexible and dynamic work environment

• Competitive compensation

• Access to ongoing training and development programs

• Countless opportunities to grow within the company

• Full training and full protective uniform supplied

Ready to be part of something greater? Apply today!

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Working Parents, Sodexo Disability, So together, generations and origins. We have also launched Be Heard which is an employee network designed to bring black colleagues together (virtually) to bring about positive change.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

Click here to read more about what we do to promote an inclusive culture.

• 37.5 hours per week
• £11.00 per hour
• 5 days out of 7
• Monday - Friday shifts between 6:00-18:00
• Saturdays - 7:00 - 12:00
• Full uniform supplied
• Full training provided
• Annual leave April - April 20 days per calendar year which increases with service
• Remote health and wellness support, Such as eyecare and 24hr GP
• On site, personal locker and bicycle storage
• Cycle to work scheme available post probation (3 months)
• Company pension scheme by Legal and General
• Employee assistance program with counselling and life advice support
• Family leave options - Maternal, Paternal and Bereavement
• Training, development, and progression opportunities
• Refer a friend scheme, Refer a friend and receive up to £500
• Online Recognition Scheme and 100's of discounted online/High street retailers (Reward Hub)