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The Surgery Center Receptionist is responsible for greeting and processing patients for admission into the surgery center, as well as, providing administrative support to ASC staff.

Equal Opportunity Employer/Veterans/Disabled

ESSENTIAL DUTIES & RESPONSIBILITIES

• Interviews patient or representative to obtain and record name, address, age, persons to notify in case of emergency, attending Physician. Escorts patient or notifies staff for escort to assigned room or waiting area.
• Enters patient admitting information into computer and routes printed copy to designated department.
• Obtains signed statement from patient to protect surgery center interests and confidentiality of medical information.
• Communicates with anesthesia personnel regarding upcoming scheduled patients.
• Communicates with pre-cert and scheduling staff regarding adding additional surgery patients to the next day's schedule
• Liaison between nursing staff and patient's family
• Accepts payment of charges, presents receipt for payment
• Runs reports for ASC management
• If MA or CNA, assists clinical staff in turning rooms and patient transport

EDUCATION, EXPERIENCE, & CREDENTIALS

Minimum Requirements

• High School Diploma or Equivalent
• One (1) year's related experience or training
• BLS Certification

Preferred

• Prior experience in a medical clinic/ambulatory surgery center or healthcare setting
• Training as a Medical Assistant (MA) or Certified Nursing Assistant (CNA)

KNOWLEDGE, SKILLS & ABILITIES

• General knowledge of the healthcare industry
• Proficient in Microsoft Office (Word, Excel, Outlook), internet software and electronic medical records (EMR)
• Effective communication, both oral and written, with the ability to comprehend and interpret verbal orders and direction
• Communicates effectively and professionally with patients, visitors, physicians, and coworkers
• Establishes effective working relationships among team members
• Ability to provide excellent customer service during difficult or emotional situations
• Ability to manage workflow and prioritize demands
• If MA or CNA, can properly transfer patients
• High level of confidentiality and discretion

PHYSICAL REQUIREMENTS:

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of this position. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the job. While performing these responsibilities the employee is generally required to talk and hear. The employee is often required to sit for long periods of time and use their hands and fingers to handle or feel and to manipulate keys on a keyboard or touchscreen. The employee will often stand, walk, reach with arms and hands, and bend or stoop. The employee may occasionally lift and/or move up to 5 pounds. Visual and auditory capacity for frequent use of computer and telephone is required.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work area is fully equipped, well lit and ventilated. This position may involve Category 1 occupational exposure to blood and other potentially infectious body fluids and material. The noise level in the work environment is usually moderate. Face-to-face interaction with others is frequent and interruptive.