Receptionist Northampton, England
Job description
We are looking for a Receptionist to join our Dental Practice team. This is an excellent opportunity to start a new career with Rodericks Dental Partners with opportunities to learn new skills and develop into a long and successful career with the group.
We welcome applications from individuals with previous experience in a customer service or Front of House/Receptionist role.
About the Company
Rodericks Dental Partners is a dental group with over 200 practices across England and Wales. Providing excellent NHS and private dental care to thousands of patients every week. Our practices are all fully CQC/HIW compliant which underpins the high standard we set ourselves and our teams.
The Candidate
As a Dental Receptionist, you will be and a great communicator that really cares about providing excellent care to our patients in the practice or by telephone.
The Role
- Promoting a professional image and being knowledgeable about the services the practice provides.
- Providing patients of the practice with a warm welcome and making them feel at ease.
- Answering the telephone in a friendly, helpful and courteous manner.
- Making all the necessary patient checks in accordance with practice policy.
- Scheduling appointments, through email or by telephone.
- Completing patient recalls and appointment reminder calls.
- Offering oral healthcare products to patients giving advice where necessary in accordance with practice policy and with recommendations from clinical staff.
Your Experience
Being organised with a high level of customer service and professionalism, you will have all the attributes required to provide a high-quality service to our patients and understand the support your team needs. In addition, you will be:
- Excellent telephone manner
- Confident clear communicator who is able to offer choice, and discuss the treatments provided at the practice include pricing
- Previous administration experience using IT
- Previous Receptionist or customer service experience
- Highly motivated, friendly, flexible, reliable and organised.
Benefits
- Competitive salary based on experience
- Access to our Staff Rewards Portal, providing you with discounts and deals from over 900 top High Street Retailers.
- Practice team-working environment
- Ongoing training and development
- Excellent opportunities for career progression.
If you want to join the company that cares about you and cares about your career, apply today.
When you apply for a position with us, you will automatically be opted-in to our system to be notified of future vacancies. If you wish to opt out at any time, you can manage this through your personal profile settings within your Tribepad account after application.
For more details on how we process your data for recruitment process please click here for to see our Privacy Policy - Privacy Policy - Rodericks Dental Corporate
