Job description
Richmond Motor Group are a highly successful, family run multi-franchise group of dealerships. Since we started in 1995 we have won many industry awards, including several from the manufacturers that we are partnered with.
We have an exciting opportunity for a full-time Receptionist to join our front desk team, performing a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls.
To be successful as a Receptionist, you should be well presented with a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking skills are essential for this position. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
Benefits
- Competitive Salary (depending on experience).
- 30 days holiday (including bank holidays)
- Excellent Training and genuine career progression.
- Employee benefit platform - High Street Discounts.
- Staff Discount
- Employee recognition programme
- Employee Wellbeing platform
- Employee Assistance programme
Responsibilities
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk
- Perform other clerical receptionist duties such as filing, assisting with mailshots and general correspondence
Skills
· Previous work experience as a Receptionist, Front Office Representative or similar role is desirable but not essential
· Professional attitude and appearance
· Solid written and verbal communication skills
· Ability to be resourceful and proactive when issues arise
· Excellent organisational skills
· Multitasking and time-management skills, with the ability to prioritise tasks
· Customer service attitude
working hours: 40 hours per week
Work remotely
- No
Job Type: Full-time
Salary: £23,000.00 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- Store discount
Schedule:
- Day shift
Work Location: In person