receptionist London, England
Job description
JOIN OUR FAMILY
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
A DAY IN THE LIFE OF A SPA RECEPTIONIST AT THE WESTIN LONDON CITY
What you'll be doing...
Reporting to the Spa Operations Manager, you can expect your working day to include the following.
- Perform reception duties at our Heavenly Spa by Westin including answering the phone and taking bookings, processing payments, and following cashiering procedures.
- Successfully sell and up sell of retail products, spa treatments and packages.
- Actively involves in general cleaning and maintenance of all gym equipment, swimming pool and change room areas.
WHAT WE NEED FROM YOU
We hire mostly on personality potential but here are a few of our requirements...
To succeed in the role of Spa Receptionist, you will need the following qualities and skills.
- Is energetic, friendly, organized and enjoys working in a team environment.
- Is passionate about providing personalised service to our guests and has excellent interpersonal and communication skills.
- Preferably has six months or more experience in a similar role within a spa environment.
WHAT WE OFFER
You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
- Discounted hotel room rates for you and your friends family
- Extra days holiday for your birthday
- Flexible working arrangements
- Pension
- Free meals on duty saving you over £1000 per year
- Life Assurance
To learn more about our full benefits package, click here to watch our employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We accept and celebrate our team for who they are and welcome people of all races, disabilities, sex, gender identities and reassignment, sexual orientation, ages, pregnancy and maternity, religion or belief and marriage and civil partnerships. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact [email protected].
#LifeatRBH
The Westin London City Hotel Residences is a key part of the redevelopment of the former Queensbridge House site as well as an independently operated destination restaurant. The site stretches from Queenhithe Dock, the oldest in London, and runs north to south, bridging across Upper Thames Street and giving it a prominent position over one of the primary arterial routes through the City of London. Highly visible from the South Bank, the hotel also benefits from panoramic views over the River Thames and completes the northern riverbank walkway between the Tower of London and Millennium Bridge.
The hotel is the first under Marriott’s Westin brand in the UK. The hotel’s 222 guest rooms, including 10 suites and Presidential Suite, are designed to offer guests a nature-inspired respite in the centre of a bustling city, expertly balancing a calming palette of natural colours with contrasting tones, textures and materials. The hotel also includes a fitness and leisure suite, conference facilities, plus a restaurant and wine bar with spectacular views over the River Thames.
The hotel features an indoor swimming pool, an idyllic 375-m2 spa, and a WestinWORKOUT® fitness studio with state-of-the-art TRX® exercise equipment. In addition, 830 m2 of ultra-modern meeting and event space is available, including a junior ballroom and four meeting rooms, as well as a 24-hour business centre.
