Job description
Ramside Hall Hotel are recruiting for an experienced Hotel Receptionist to come and join our team.
Just a 5-minute drive from the historic city of Durham, Ramside Hall Hotel offers 127 luxurious bedrooms and suites, as well as our excusive Treehouses, each offering its own unique charm with stunning views across 350 acres of beautiful private grounds.
It’s Durham's only silver awarded AA rated and 4 star hotel and features two 18 hole Championship golf courses, a luxury on-site spa complex, four bars and award-winning restaurants.
As part of the Hotel Reception team, our Receptionists plays a vital role in ensuring our guests receive the highest level of customer service, so they come back time and time again.
You are the first impression a guest will have upon arrival at the hotel so providing a warm, friendly, helpful welcome is vital.
The role is predominantly customer facing, but will also require dealing with customers over the telephone and by email.
As the successful Receptionist you will be responsible for ensuring out guests receive a friendly and efficient check in and check out experience, responding effectively to any queries or requests, general administration duties and supporting different departments with a variety of different tasks.
We are looking for someone who is happy to work in a fast-paced environment, with at least 1 years experience of working as a receptionist within a luxury hotel. You will need excellent time management, interpersonal and communication skills.
But most importantly, you will have a passion for customer service, and enjoy providing a memorable service.
Operating hours are between the hours of 7:00am and 11:00pm Monday to Sunday.
To apply please send a copy of your CV with your current salary expectations
Apply today and don’t miss out on this fantastic opportunity!
The Company reserves the right to close this vacancy prior to the advertised closing date, should either a high volume of applicants be received or a suitable candidate found.
Job Types: Part-time, Permanent
Benefits:
- On-site parking
Schedule:
- Weekend availability
Work Location: In person
Application deadline: 27/06/2023
Reference ID: Hotel Receptionist
About Ramside Hall Hotel, Golf & Spa
Revenue: Unknown / Non-Applicable
Size: 1 to 50 Employees
Type: Company - Private
Website: www.ramsidehallhotel.co.uk