Receptionist King's Lynn, England
Job description
We are looking to for a friendly and dedicated Receptionist to join our amazing team. This is shared role, working alongside an experienced team of admin staff in the busy Cardiorespiratory Department.
Within our department and Trust, we have a patient centred attitude, striving to provide the best possible care and creating a positive and supportive environment within the Trust.
Applicants should be able to demonstrate basic IT skills, excellent communication, time management and interpersonal skills.
1. Provide reception cover and maintain the flow of patients within the department in conjunction with the clinical staff and manager.
2. Has the responsibility for referrals for investigations and entering appropriate data onto department databases.
3. Respond to patient enquiries and scheduling of appointments via telephone and by official correspondence.
4. The post holder will always remain professional and will liaise with other clinical teams and maintain good public relations on a one-to-one basis with the public and other interest groups.
5. They will communicate closely with other department personnel.
The Queen Elizabeth Hospital King’s Lynn NHS Foundation Trust is a 500-bed district general hospital which competes on a national level in several areas. We are the only acute provider within a 40 miles radius and have a key role as part of the local health economy.
We are an incredibly friendly and forward-thinking Trust, which places a great emphasis on the importance of staff in providing the best possible healthcare for the people of West Norfolk, Cambridgeshire and Lincolnshire. In recent years, the building has received a number of exciting renovation projects, which are aimed to provide a good experience for our patients but also for our hard-working teams. We can now boast some of the best surgical theatres in the country, a specialist Breast Care Unit and a Midwife Led Birth Unit.
We have a strong ethos of being part of a team with everyone being valued and playing their part to achieve the future success of the hospital.
Kings Lynn isn't just a good place to work but is also a great place to live. Surrounded by many rural villages and set in the West Norfolk countryside - Ideal for cycling or walks around the nearby lakes. The town boasts a historic medieval port dating back to the 12th century, and has some of the most beautiful, picturesque beaches close by on the North Norfolk coast, and easy access to Peterborough, Cambridge, Norwich and Ipswich.
http://www.qehkl.nhs.uk/document/divisional-booklets/Introducing_our_Clinical_Support_Services_Division.pdf
Please see the attached Job Description and Person Specification for more information about this exciting opportunity.
